Customer Ratings & Reviews

Get this. Do not leave without it. One of the greatest decisions I’ve made.

Geek squad protection is always a must. Fast and easy sometimes I’m in and out in minutes

I purchased a new dishwasher with a 5-Year Standard Geek Squad Protection plan. Two years later, our dishwasher started throwing an error code. A service technician arrived and ordered a couple of parts. Two weeks later was the earliest we could get the technician back to our home to replace the parts that came in a week. The technician replaced the first part, but it continued to throw an error code, so he replaced the second part, and it is still throwing an error code. He proceeds to order another part, and two more weeks later, he arrives, replaces the part that came in a week, and the dishwasher throws an error code. We are a month into troubleshooting, and the technician is ordering more parts to throw at it. I asked what the next step would be, and he informed me that he would replace a previously replaced part and then go from there. Now we are at the head-scratching phase, and I can't get someone to make the call to replace the defective dishwasher. Instead, they want to continue throwing parts at it delaying the inevitable at the cost of my time. The technician says he is not authorized to make the call to replace the device and can only continue changing parts. The Geek Squad representative I called confirmed this. Only a district manager can call for replacement, but we, as customers, are shielded from these managers. I am beginning to question the usefulness of this protection plan if it doesn't allow an avenue for replacing a defective device.

Using this in case anything happens. Geek squad is always reliable

I love bestbuy protection plans I had to get one of my dryer fixed I had no problems

Good value for 5 years plan. It may cost your over 200 bucks easily for any fix.

with the extensive cost of appliances we decided it was worth getting the extended warranty. Not too bad of price for 5 years.

Great to have If any issues were to come up. ************************************************

With all that go go wrong with any device, you need the peace of mind this protection brings.

Good value and I hope to never have to use it, because of a great product.

I've had geek squad protection before and its always worth it. Separates themselves from Amazon and other retailers

GOOD FRIDGE FREEZER AND ICE MAKER LOOKS NICE QUIET AND MAKES A LOT OF ICE

Prices are reasonable for extended coverage. Piece of mind not having to deal with the manufacturer. Everything is covered!

5 year protection plan through Geek Squad was priced below manufacture extended warranty

The 5-Year Standard Geek Squad Protection was the perfect warranty for my appliance.

Happy to have this service, would recommend to all who make a purchase at best buy

Glad to have coverage on my new dishwasher!!!!!!!!!

geeek squad service is excellent and professional.

I always enjoy the prompt service that I get with the Geek Squad membership.

I have not use the extended warranty yet, but I have in the past it always seems to come in handy