Customer Ratings & Reviews

I have not had to use this service yet.... thank goodness. Wish things were made so that protection was not necessary.

I just got the product and the agreement. Hopefully I will be as happy with the agreement as I am with the product.

I would always recommend getting insurance on big purchases like this because you never know what can happen

Its geek squad, theyre pretty unhelpful unless you're 70

They do honor but only the amount you paid. If your model was on sale or goes up in price. You pay the difference

Purchased the 3-year Geek Squad Protection Plan to use in case of emergencies and/or any incidentals.

horrible trick with geek squad. I bought 5 year protection on a brand new dishwasher. It arrived dead on arrival - wouldnt work. i call geek squad and they say they dont cover the first year - only manufacturer warranty covers first year. Manufacturer took over week to send someone out. Geek squad lies 5 year warranty is really 4 years AFTER first year! they lied

Kinda . Headaches to get hold on these people. But once you do. Service is good.

Geek squad did nothing for me no knowledge at all contodict what the irher person said to me its a joke how some people have a job

Huge waste of money!! I have been waiting for them to come by for over a month, 3 scheduled appointments with no one showing without a call or text. I call to request a refund of the warranty or a new appliance since they were not fixing the broken one, and all they did was to schedule another appointment, and again, no show.

I just hope I don't have to use it, but it gives me peace of mind

Broken and Geek Squad unwilling/unable to fix machine. Only option is replacement

Have not had to use this yet, hope I never have to use.

Was disappointed that the geek squad said this warranty did not cover my stove top glass cracks from the heat. Don't get warranty if thinking they cover the glass on a stove. Reason why i gave a 1 star. They used to be great at covering products in the past but now its just isnt what it used to be.

Saw some iffy reviews so I purchased this. Seems that it runs concurrently with the manufacturer warranty. Should star after that runs out.

Called to ask one quick question about the printer ink program and they couldn't help. That's ok, they gave me the phone number.

My icemaker keeps on breaking down we looked up information about this refrigerator and it’s known for the icemaker to break down. Got on YouTube‘s showed us how to defrost it so we can have ice , every other week my husband‘s on the ground with the hairdryer defrosting the back. For a couple of minutes. It works but it’s a pain in the butt

Waste of money. Don't buy unless your warranty is over

It takes FOREVER TO GET IN TOUCH WITH RIGHT REPRESENTATIVE SO HAVE 1+HRS FREE FOR THE PHONECALL.

Once you get a replacement the extended warranty is out