Customer Ratings & Reviews

I usually buy extra protection when I buy a big purchase just to have peace of mind. No complains is just a good deal to pass

This plan is great. I buy one on every brand new appliance I buy from Bestbuy. I wouldn't go without one. It save you money and a headache in the ling run.

Fabulous glass top stove. Delivered and installed by Best Buy. We have enjoyed it and it cooks great. I love the count down to the set temperature. I have no complaints and it has not gad any problems at all.

More than paid for itself in the last few months of the 5-year warranty

I love my dishwasher. I've had it for about 2 years and it still trips me out because it's so quiet. I have to double check that it's actually running. (It is).

Amazing plan I purchased for this Microwave. Great Capacity. The Geek Squad repair Crew was Very Friendly and Utmost Courteous.

I have purchased Geek Squad Protection in the past and continue to do so on larger items. I have had to use it on occasion in the past . I know I had 100% coverage and do not have to worry about repair bills or replacing an item before it has attained it's normal expected useful life and be replaced.

We are enjoying the slide-in range very much. A nice kitchen upgrade. Samsung has a promotion for a free stainless steel backsplash (normally $199). "I received compensation for this review but the review is my own."

Well, I just got the micro oven. I hope everything works from now to 5 Years. I got the protection coverage of 5yrs just in case. If something happens, I will update my comments

Love this program as it gives you peace of mind and a wonderful level comfort that the issue will be cared for and resolved

Fast,efficient and know what they are doing! Totally recommend!

Geek Squad warranty has always been worth it and always gives piece of mind

excellent dishwasher, works great, no problems for many years

Never had issues when it comes to repairs. I'd like to see partial refund if claim is never made.

Beautiful looking BUT as many others have posted, died after 18 months. What a pain, my little cheapy microwaves lasted for years. Forget repairing unless you bought the warranty.

Always fast service to help with home appliances. I always trust purchasing at Best Buy!

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Installation setup and tested perfect. Came out and tested elements too.

Bought a kitchen aid dishwasher last October with Geek squad protection. Dishwasher control panel died in 2 months. Called Geek squad and was told first year warranty will be covered my manufacturer(Which they did not disclose when i bought the dishwasher). Since then control panel died more than 6 times. When we were done with first year , control panel died again. Called Geek squad to do 2 things - schedule a repair and asked for a replacement. Repair was scheduled on friday afternoon between 12 and noon only to receive a text at 12.30 pm from repair company the repair is rescheduled 2 weeks after the original date. Called geek squad and after 2 hour on the phone was told someone will call me in one to 2 Business days. No one called. So called them again today only to learn that whoever entered the repair serviced used an incorrect code. As far as the replacement goes Best buy does not consider the repairs under manufacturer warranty as repairs. You have to have atleast 3 similar repairs before they will think of replacement. No one tells you this when you spend your hard earned cash for extra piece of mind. Never buying with best buy again.

Installed dishwasher, stove and refrigerator. Very well done.