Customer Ratings & Reviews

Worth every penny, has saved me thanks to terrible Samsung appliances. Customer service is great and they get it done, sometimes they take a bit to schedule a repair but still worth it.

Every major purchase i make i always get geek squad service.

Had 5 year geek squad on an LG electric oven. After 3 years control panel went and door would not lock properly. Cost to repair was too high so we received a gift card the the price of the original oven which was great.

All my appliances and electronics are always covered by geek squad protection! Ive never had an issue with technicians they always do a very good job and are very professional.

They installed microwave neatly & level they were fast.

We bought the warranty just in case. We did use it and the service was professional and quick to respond.

Always get the warranty. It's the only reason to pay a little more for the product at best buy.

Great service and peace of mind for appliances to ensure we are taken care of past the normal warranty.

Looks good and completely packed Creek squad team good job

I will never purchase a major appliance or electronics from Best Buy without Geek Squad Protection! After our television had pixel issues, we contacted the Geek Squad and thanks to the Protection plan, they came to our house and replaced all but the frame of our TV. When we purchased a new gas range, we had no reservation about purchasing the Protection.

Sadly, we've had to return two refrigerators within a couple of years "before" the warranty expired. Hence, we bought the extended warranty (thank God) and everything was handled as efficiently as possible. Geek Squad did a reasonably good job of handling things. No way would we ever purchase a large ticket item without the extended warranty.

The sales rep was great in helping me decide what protection plan would work best

This service is great. The crew comes out right away if there’s problems. They’re easy to talk to and are very responsive no matter what the issue.

Value for peace of mind. Always buy a warranty. The few dollars it costs saves hundreds on headaches that can arise from minor manufacturer defects and the occasional accident.

I hope I done need to use my warranty but I have piece of mind knowing that if something goes wrong, The Geek Squad will come and fix it!

We have not needed the Geek Squad yet. But sleeping better knowing help is available.

This is my tech backup! I’ve got 20+ years in IT but things keep changing. When my ability or my husband’s user actions exceed my limit, I am off to TotalTech support. Group at Tuttle Crossing are amazing! Save me beaucoup bucks.

Absolutely amazing stove. Had it for a year now . I’m in love with the air fryer mode. The WiFi is also amazing, I can leave my house and still see my stove is on or off from my phone.

Excellent service for a protection plan they take care of the products they sell better than the manufacture in most cases

Having a Smart phone hasn't made me smarter. But the Geek Squad protection plan, definitely makes me comfortable-knowing they're always willing to help me. And they do it quickly, with kindness and expertise!