Customer Ratings & Reviews

This has saved us money. Would recommend to get it. My wife got it and didn't realize it covered our other electronics. I found out when I took my computer in that it was covered.

Protection works great for me and my family product

Worriesome reviews-I read so many reviews of so many manufacturers, and some of the problems people wrote about had me worried. So, I decided to buy the warranty to alleviate any future problems.

Worriesome reviews-I read so many reviews of so many manufacturers, and some of the problems people wrote about had me worried. So, I decided to buy the warranty to alleviate any future problems.

Wow, this product is very nice. I love it. The space is fitting my kitchen.

I always purchase Geek Squad protection. The piece of mind that costs pennies a day is so worth it!! And I have been on the Claims end of the process, and it is is very easy and hassle-free to just present the non-working items and receive a new product!

THIS REFRIGERATOR WORKS WELL. I love the freezer when you easily lift the handle it breaks the seal and easy to open. Plenty of space for food and easy to configure from the large items to the small ones. I love the freezer space too, lots of room. The water dispenser doesn't take much space from the refrigerator.

One of the considerations of purchasing from Best Buy is the Geek Squad warranties. Before my purchase, I inquired with their competitors and ALL of them referred any repairs to a 3rd. Party company. My friend had a purchase with another company and 3rd. party service and now a year later still no satisfaction. The warranty is a great price to ease any concerns of any major repairs.

A lot of people say an extended warranty is a waster of money, but I only purchase them on certain higher-dollar items. I've had no issues thus far!

The team was very nice and pleasant. They knew exactly what they were doing, and explained every step along the way.

purchased the extended warranty for peace of mind. Microwave came with 12 month, wanted longer, Geek Squad protection is a good value.

haven't had to use this yet, and hoping i won't, but i have heard good things...

Great service, and prompt. Very friendly and cordial

We dont get any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

We dont get any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

I was happyi got the extended warranty because the stove top burner stop working and the geek squad came out quick and installed a new one.

I wasn’t happy that it took over a week for them to come out to my house but they did show up and they were on time. I am glad I have the plan

I normally do not buy the extended warranty. Best Buy does not have the best reputation for honoring the terms. But, I can't buy an item as costly as combo oven/microwave wall unit and not buy the extended warranty. Fingers crossed.

Happy to have gotten the Geek Squad extended warranty on the fridge. Had issues with the fridge keeping things cold, Geek Squad came out, recognized the problem, took care of the issue and explained what one can do to prevent future issues.