Customer Ratings & Reviews

This is one of the reasons i like to purchase at Best Buy

Geek squad has been amazing when I needed my refrigerator and dishwasher fixed. The customer service on the phone was great. The guy that came to fix it was very respectful and answered all my question. I recommend them to everyone and I'm slowly replacing all my appliances with best buy and geek squad protection!

The service protection is well worth the investment. They repair and replace when necessary. I just wish the turnaround time getting someone when needed was faster.

They did a great job, technician was professional and polite and very knowledgeable

I added protection to my microwave a couple days later and customer service was able to help me add it right away very quickly

Based on the delivery and installation service already provided I expect this service will be amazing already.

both guys were great with my install. came in, evaluated what needed to be done and before we knew dishwasher was installed.

I was amazed when I had to return an appliance. I went to Best Buy. The geek squad asked me some questions, I answered and the asked would I like the same appliance or a different one. Taking out the extended warranty was the smartest thing I did.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

very professional and friendly. installed appliances and gave demo. Answered all questions and gave advice on maintenance and running appliances

Good Price, Looks Great, I love having baked goods in Half the Time, Exellent air fryer/ convection oven, I love having 5 burners

Always good service too get when you need work done with purchases of tv,fridges,ranges etc…

Feel protected with this extra protection if something goes wrong.

I am normally a person that prefers sears warranties when it comes to my appliances because of their attention to detail. But this warranty was 1/3 the price and added to the terrific price of the product I could not pass it up. I have used geek squad on my electronic devices and was happy so I have to wait to see the progress on these items if needed

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer. They don’t really cover food replacement.

refrigerator started to malfunction after a year and a half. Geek Squad arranged for a quick and professional response that got the refrigerator back in running operation without any additional cost to me.

Always get the Geek squad protection on bigger purchases. Only used it once but definitely worth it and gives you a piece if mind

Excellent. Makes it easy to repair or replace consumer electronics and especially appliances if they breakdown within 5 years.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.