Customer Ratings & Reviews

Excellent service and attentions by the employees who place my tv and installed in my hkme

The Geek Squad has been a valuable resource for many years. Easy to talk to and never any issues, thanks!

I purchased a mini iPad 4 and a 4K tv with the Geek Squad protection. One week later, I brought them an old laptop that needed to be cleaned up and upgraded. It was free because of the Geek Squad protection plan I purchased. The guys there were vert friendly and had my laptop ready like new the next day.

I love geek squad service. It is worth it espevially for computers and laptops. I just wish there was a way of getting around standing in line for sooooo long.

Havent had to use the Geek Squad Service agreement I purchased thankfully, but thankful for peace of mind.

This is a no brainer when purchasing anything electronic. Good value and saves you the worry.

I always buy.....not worth having something go wrong and you don't have coverage!

I have ease of mind knowing that i have 3 years, if something happened to my oven, of protection.

I don't buy any appliances from Best Buy without the 5 year protection. They provide great coverage. I've had full refunds or appliances replaced after several years when they can no longer be fixed.

I purchased my protection plan which includes all the purchases I’ve made at Best Buy, I enjoy the feeling I don’t have to worry about things breaking down.

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

Great people they know what they're doing. They are always sending the right installers and uninstallers with high knowledge

I get Geek Squad with all major purchases. They take your call and quickly dispatch a repair technician to fix the problem. It is convenient that they come to the house and worth it when it was purchased over a couple years! This is worth every penny!

I should’ve just purchased the insurance directly through the manufacture of my product

Hope we never need to use the Geek Squad for repairs but have peace of mind having it for expensive appliances. Installation was completed in a workmanlike manner. Installers wore masks and made quick work of installing new gas range and over the range microwave.

Even if you never use it I think it is well worth the peace of mind to have it. With appliances having so many electronics that they are expensive to fix and this takes the worry away

Can’t go wrong with a warranty like these! Awesome customer service also!

I was hesitant to get an extended warranty because of problems that I had with the warranty company that Best Buy previously used, but after the Geek Squad showed up for installation in 2 days and did a great job I called the store and added the warranty because the Geek Squad does the warranty work.

I haven’t had to use the extended warranty but it was reasonable and I have it just in case something should go wrong.