Customer Ratings & Reviews

I had issues with rust on one of my appliances that was delivered and also with a installation pack for my washer that was not delivered. I got a replacement for my appliance, and a refund for the undelivered washing machine instal pack.

Purchased Geek Squad protection on dishwasher - I normally only purchase for water related appliances. thankfully have not had to use it so far; However, I've generally had very positive experiences with them when I've had to use it with other kitchen/laundry appliances.

Always very helpful. Wouldnt buy anything without adding this coverage.

Got it to protect my investment, in case anything happens after the manufacture warranty.

We are very happy !! We pay for what we have... my wife loves shopping so a good tip is to research more about the product and believe me i did it i was not disappointed

I am happy to have gig sod because I know that my appliances are under insurance. My mind is that is knowing that my appliances are under the geek squad.

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

In my opinion every time you perched electronics stuff, buy insurance for it. Never knowing when you will need it.

Anytime I buy an out of the box product from Best Buy. I will always buy the geek squad extended warranty. Minimal cost.

Helped with a problem with the installation which I wish I hadn't had a problem with. Arranged for GE to come to correct a problem which appeared to be a problem with the installation not the product. Customer service was good and friendly by Geek Squad person on the phone.

Have used the squad in the past and they get done what needs to be done . So I insure myself by staying involved with them in the future .

Bought the 5 year plan for the piece of mind. I enjoy not having to worry about new purchases that sometimes give issues after a few years.

I bought this refrigerator for my garage and I fell in love with it so much the it end up putting it in the kitchen. Great Refrigerator ……..

It’s expensive fir the extended warranty/gel squad service plan but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

Great coverage, with solid local service at a bargain price. Worth every cent given the cheap materials, electronic components and sensors included within modern appliances. Peace of mind has a price tag -- and it's the Geek Squad protection plan.

Geek squad mounted my TV and hooked up all my appliances. They were on time they were helpful they went over and above.

Never used them but just knowing that I'd something happens to the gift that i bought my mom i know it will be covered and they still cover appliances

I have Been very happy with this range. I like the double oven feature, 5 burners with warmer top. Air fryer option comes in very handy. Heats quickly and looks great.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.