Customer Ratings & Reviews

the dishwasher was not installed by the delivery team they said I needed a air gap in my counter top I said I would not cut into my quartz top but had a under counter gap and they left me hanging and would not install 3 stars because they got it in my house

Had this for 3 yrs now and we never had a single problem with it. I dont usually use the tablet screen but the kids loves playing with it. We play music and use it for Ring. Great stuff.

Great cooktop user friendly luxury and easy to clean

Excellent service line always no complaints everything was great done perfect

I have had a fridge, microwave, dishwasher installed so far. More appliances on the way. So excited!

Very reasonable price for the protection package. I usually don’t purchase extended warranties but this dishwasher has a lot of electronics.

Wouldn't be without this warranty. Saved me money in the long run, would have had to buy or repair 2 yr old microwave panel and would have been very expensive. Was installed quickly. once issue was settled that item was too expensive to repair.

The young men who delivered my stove went over everything with me and how to clean the surface and what to use.

It's hard to write a review on an insurance package you bought to protect you appliance unless you have had to use it...

Love this product I have zero issues when I need something looked at or repaired

Highly recommending this service. The squad has been always professional and knowledgeable on troubleshooting and repairs.

They quick to answers that quetions and help right a way

I have had to use the Geek Squad several times with my different devices and have always been pleased with their friendly efficient service. They are happy to help solve problems as well as explain how to use my devices if I get stumped. In store customer service is as good as over the phone.

I bought it because I had a credit for getting a Best Buy credit card. The electronic ignition on the ranges that I buy normally broke before 5 years so I thought I might as well get the extra warranty. They were very helpful in buying it.

Even though this microwave came with a 2 year warranty it was worth adding additional warranties to the way all products are built these days.

Geek squad always knows what to do. I highly recommend getting GeekSquad.

TV was in very good condition and very happy with. It would definitely recommend it to anybody.

I feel very confident with the 5-year protection plan that my product is solid for at least the five years with no out of pocket costs to me. This assures me Best Buy stands behind their products to the consumer. Thank you

Even though this microwave came with a two year warranty, It was worth adding an extended warranty due to the way all these products arebuild

Hopefully I won't need to use the warranty but if I do, I hope they will provide a great service. Since we will use the dishwasher almost everyday, buying the 5 yr warranty is a must. It provides a peace of mind that if it ever needs a repair or replacement, we can just call the Geek Squad to take care of it.