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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3666 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,666 reviews
  • Rated 4 out of 5 stars

    Good protection for a costly appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad Protection with the confidence knowing if I have the problems with my new built in microwave oven it will be covered past the 1 year warranty. Given how much we use it, it definitely will give us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing in my kitchen, works just like it says!! Thank you Best Buy for all you provid and the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Pats Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this plan for my dishwasher. When it needed repair on a couple different parts, they had a new one delivered and installed by the technician. It was worth the cost and peace of mind it provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad has always done a great job of answering questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It installed within days of the part arriving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the ovens on my less than one year old GE café range stop working, the agents were able to diagnose the problem over the phone, get the part,It installed within days of the part arriving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the purchase protection. When I used it in the past there has never been any issues. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its cool to no that you have a piece. Of mind when you buy a product from best buy, plus ive been a bestbuy sinces they open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the protection plan as of yet. But every appliance I own has it on their. Best Buy’s plans are great on price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice maker because it gives you crushed ice like Sonic does. You have a lot of fridge space and freezer space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is a smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope never need to use it for my recent purchase (VR goggles), but My experience with BB additional protection plan saved me near 3k when my TV went belly up. So if I invest good money I always get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know their 'Stuff'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time I purchase electronic equipment I invest in the 'technical support' to maintain the functionality. More times than not I use said support service. For me, tech support is like health and life insurance, your financially better off with it than the cost without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal clean installation very professional. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my TV. Great item highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with the dishwasher I purchased. I havent had to use it and hopefully Iwont.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If You Don't Use You Lose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every expensive tv that I have purchased from Best Buy, I made it a point to buy the warranty. At a minimum trip charge of 125, the first service call will more than pay for the price of your warranty. They have even replaced my tv under the contract .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved 20% on all of the other warrantees that I purchased for my kitchen appliances plus saved another$60 on other services- so it’s almost paid for itself already. I just got it so it’s too early to review the services.

    I would recommend this to a friend