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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3666 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,666 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty coverage. If anything goes wrong with the product, the warranty basically has it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I think it will be worth it. Best Buy has been very good to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the way Best Buy squad took care of it all. Ivieliz at the Best Buy location in Alto Rey has been AMAZING from beginning to end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good add on value for range purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the add on geek squad for range and microware, I like the no questions asked warranty offered by Best Buy, much better solution than fighting with manufacturer over warranty exceptions, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added warranty against unexpected repairs is always a good idea. I always buy this protection when purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product Choice = No Service Calls (yet?)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for either over the phone or chat product support. I haven't had to have a service call yet. So, that means I made a good product choice, eh?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Geek squad service for our dishwasher, so far we have not had to use it, however we feel great knowing we have this in our back pocket should we have to use it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Plans are Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are worthwhile; especially appliances that have computer components. Was seen as valuable when selling our home and transfer the plan to the new owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance for your purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parts problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the protection plan. Within the first year I had a parts problem. I got a new range out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't by anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranties anything breaks down they'll be there to fix it I love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional. We had 4 appliances installed in a little over an hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service plans are in necessity have to get in the habit of Colleen and getting a juice out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. I got stuck on a 3-year plan. Best Buy helped me with my new purchase as much as they could. I highly recommend a 5-year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy best buys warranty on things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we havent had to use this warranty but are confident we would be taken care of like we have been in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it & cleaned up afterward. A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed &tested to my satisfaction & everyone who sees & uses it are amazed at the way it looks & operates. The installation was fast & they removed all of the packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was smooth process. I would recommend. Fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the piece of mind that this brings! Always a great investment to have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop, incredible for the college class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never had a issues with this protection, best buy for the money.

    I would recommend this to a friend