Customer Ratings & Reviews

Best customer service, helped to purchase additional warranty.

Bought this warranty for all our appliances we purchased from Best Buy. Already had to use the warranty one time and was very easy to use. Geek Squad had me fixed in no time.

Nice to have, reliable, easy and piece of mind for purchases!

I have had so-so experience with Geek Squad in the past with cell phones, but since this is covering an item not under contract, I expect that I will have far better experiences with it is needed. So far, so good.

Great product and coverage! Always there to help when we need it!

It is convenient to have protection and have to have an unforeseen expense.

Had the Squad on our side before, and they proved their worth with sterling service! Best Buy with the Geeks on our team? Not even an option…

Haven’t had to use the extended warranty yet. Hopefully I won’t have to use it. The price on the extended warranty wasn’t too bad. I recommend you get the warranty.

Haven’t had much interaction with geek squad but what limited interactions I’ve had are great

Great service and excellent work I recommend to anybody who wants to buy electronic parts

I always get geek squad #Warranty to protect my investment

Glad we spent the extra money and purchased the plan. We've had to call a few times for repairs to our ice maker. Every time the agent is polite and knowledgeable.

The extended service protection offered through Best Buy is a great deal. I had searched around at other big box retailers and Best Buy by the fire offered most bang for your buck.i've been very pleased with the service from Best Buy

Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

Geek squad always comes through when ur item is broke or needs servicing. Definitely recommend getting the extra insurance for ur product.

I love the geek squad team so nice and attentive will keep in purchasing this Amazing team to work on my purchases needs thank you Best Buy fit this amazing team

It’s a must for a headache free 5 years of use of your appliance.

really glad I had this when the *&^@# hit the fan on my fridge. Saved 700 in repairs so very happy with this.

Always take the protection plan you never know when you’ll need it.

I feel safe having the insurance in case of break downs. China puts out a lot of garbage, nice to get it fixed cheaply when it breaks down.