Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3667 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,667 reviews
  • Rated 5 out of 5 stars

    professionals & super friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done fast, clean & with all the precautions for Covid19

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had microwave installed. Service tech was really nice. Haven’t used a lot yet, but so far so good and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did not have to repair my product but the warranty plan stands behind their policy and replaced a faulty DVD player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting to Have Added Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value and quality of service will not be know until a covered product goes bad. Hopefully the service will be as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this before on another purchase. So glad I spent the extra money. I would have cried if I had to make the purchase all over again for a brand new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The peace of mind is worth the extra cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I wanted a protection plan but ultimately decided to get it. With an item like a dishwasher you kind of don't want to take chances. I hope I never have to use it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace in mind for a couple years. Is good to take this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator is beautiful. The water dispenser works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know you're going to keep your fridge for 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    years.....And you know you will have at least one service call that will cost more than than this 5 year warranty. Crazy not to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan , always came in handy , Never a problem and don't have to worry for 5 years . Highly recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to get work done than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were easy to deal with. Setup of repair was easy. We were able to order the correct parts ahead of time and no need for a second visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is necessary to feel confident that you are protecting your product. I defentially recommend getting extra protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXTENDED WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TO ME PURCHASING PROTECTION PLAN FOR CERTAIN ITEMS IT'S PIECE OF MIND SO I WENT FOR THE LONGER TIME THEY OFFERED ANYTHING I KNOW THEY BE THERE TO TAKE CARE ANY ISSUE REGARDLESS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coverages

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection out there hands down there is no other store that can match Best buys geek squad protection thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I don’t have anything to complain about the protection I have never had a problem with getting in contact with someone or getting the issue resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant beat this

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service. just call and make an appointment and appliance will get fixed or replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Installers were very knowledgeable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my dishwasher and took the old one. They even ran it thru a cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation wasn’t great but priced right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. Hopefully I won’t need to use it but glad available and priced reasonably. Keeping my fingers crossed. Thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek Squad Protection for my new Dish Washer! You never know how these appliances may work out so its good to be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great in responding to any requests. And have helped with several items including rebuilding our 55 inch Samsung

    I would recommend this to a friend