Customer Ratings & Reviews

I always buy geek squad protection because they helpe me when i need them

Took PC in, Geeks backed up hard drive so I could send it to HP (bought it elsewhere) for warranty work. Next time, I'm just buying my electronics from Best Buy!

They were great and helped me with the install of my filter.

Haven't had to use this service yet. So I cannot comment on it honestly.

I have never had a bad experience with geek squad!

Don’t bother l… they always find a way to get you meaning you would pay and keep paying to use the paid services

Having purchased the Samsung stove less than a month ago, I haven't had to use the warranty, yet, but purchasing was seamless

The top rack on the dishwasher came apart. Having the warranty got us a brand new one instead of the hassling with the manufacturer.

Geek squad is always the way to go!! They are always super professional, on time, communicative and just overall fabulous!!

I haven't had to use this plan yet on my fridge but in the past they have been helpful with my other protection plans

I’m glad to get it I didn’t use it yet but I’m case I need it it’s good to have as things sometimes fail it’s a back Up help

The Best Buy staffs are friendly and extremely helpful

The customer service with these services is always great!

This was a good value. They offer a discou t with the total tech support. I would definitely recommend this service.

Geek squad is great. Easy to use in the store or on the phone. I would never be without it on any of my products.

[Employee of bestbuy] The case is very durable and reasonably priced too

The first fridge they brought out is broken and luckily one of the delivery men recognized that the magnet that keeps the fridge shut and sealed was not only not sticking but also that there was a piece broken off. So I must wait another week with no working fridge. I know I can only give this much of a review on the first brand new one that I got. Hoping the next will be better or its going back too.

The agents carefully and cheerfully delivered our new Samsung Refrigerator and removed our old refrigerator.

Seems to be a good price for five years. Like all insurance hope you don’t need to use it but glad to have it if it breaks

This has offered me piece of mind. Although I am grateful my products have worked perfectly and haven't found a need to use this yet, I always recommend buying this.