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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3667 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,667 reviews
  • Rated 5 out of 5 stars

    Heat squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time very friendly customer service………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great price not a bad services to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy services are amazing and reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr protection for major appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan reasonably priced, hopefully good coverage, hope we never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on big ticket items to be on safe side. It has come in handy a couple of times for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installtion Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took care and time to unpack, measured exactly how everything was going to be mounted, they did awesome job. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope they can fix my dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating it 4 stars for now. Will update once I receive the needed service that I know will need on my dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service they responded very quickly and the quality of the service is good!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it on the appliance yet but have had their service before on others. Its really simple to use when you have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamble that I often make

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gamble but I feel better having the extended warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What warrenty?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what this warranty is supposed to cover. I but warranties and then forget that I even have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, 5-Year Standard Geek Squad Protection, very professional and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gone wrong yet by purchasing this and have been disappointed when I didn't. Can you say it any simpler than that? On anything more than $100 it's a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they are in my corner, I get the protection plan on everything I get from Bestbuy and it has paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not needed this, but I know I will be needing them in the near future. Happy to have gotten it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    builders plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a suite of appliances from best buy and theyre all protected by the GEEKS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad fixed my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied to get this geek Sqad service, the representative was on time & handled my fridge well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident about having purchased the extra warranty. Now I don't have to worry about my large purchase breaking down. In addition, the cost was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    immediate help, thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my older laptop cleaned up so it would work faster. Geek Squad was professional in their approach and did a complete scan getting the laptop back up to speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is beautiful. Fits nicely in our kitchen. Matches our kitchen. Freezer builds up frost. Had someone come out and it didn’t help. Constantly have to chip ice off around the slides. Annoying for such an expensive refrigerator.

    No, I would not recommend this to a friend