Customer Ratings & Reviews

Geek squad coverage is amazing. Love the services that Best Buy offers to cover their products.

This device is affordable and very helpful , also easy to contact their customer service

Great value for the price! Well worth the money for how much we use the microwave that is covered!

Always great help and service when needed. Highly recommend to purchase.

Love geek squad protection. It's great value and a great peace of mind! Highly recommend

The technician arrives in a timely manner and very professional.

Geek Squad® 5-Year Standard Geek Squad Protection fortunately has not yet been needed!!!!!!

A must have when buying appliances! Please note that it starts when the manufacturer coverage is done

The protection for this product is great and provides a sound mind for repairs and such, should it need.

We buy this protection on all of our equipment. If something goes wrong the service is very good.

on 9.20 my frig stopped working, I called Geek squad. Appt was set for 9/25 9-5. FYI 9-5 is not an appt its an entire day. At 9 am Jeana from Service quick called to SET UP AN APPT. I told her Geek squad set it up for today. She explained Best buy lies to its customers, this was not an appt. The soonest she had was 10/13. I called Best buy, I explained what Jeana said, got put on hold. after an hour on hold a new person picked up the line and I had to explain all over again, i got put on hold again. This person said she spoke to service quick and I was correct and they are rude. I geek squad manage, Edwin got on teh phone after another 30 minutes on hold and said a different company would be out on 9/30 and they would call at 9am with a 2 hour window. At 930 I call the geek quad, explained and was put on hold for 1 hour, a new person answered, I explain and was put on hold for 1 hour, a new person answered, I explained and was put on hold for 40 minutes. by this time a called on another phone and got Lisa who said her system showed my appt for 9/30 but the provide shows it for 10/13. I have now taken 2 days off work for this and geek squad still doesn't know what they are doing.....

The geek squad protection plan is a must have. They are by far the best customer service we have ever had!

Great protection. I would always recommend Best Buy or even Costco for their warranties.

would not be without geek squad. electronics fail at any time. easy to call geel squad when needed

Geek squad is the best. You will not regret the purchase. Saved me alot from my walled and headache

Since I just received my stove it’s way to early to give a good review but I will say the price was right

Very reliable and help me with everything I needed help with

Best appliance protection plan I've found, and I bought it for everything I recently purchased from Best Buy.

When we call for repairs the guys that come out do a grwat job and are very polite

The agent was helpful and the price was right. The TV is working fine but you never know about the future.