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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,667 reviews
  • Rated 4 out of 5 stars

    Not sure if its worth it if you don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure i would use the extra geek squad coverage, i may cancel to save money. You have to renew each year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price, highly recommend! Best Buy always has the best deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Geek Squad. Very helpful in answering any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I recommend this product to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How can i rate it when ive had it for 5 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to tell when i luckily hadnt had to use itwould like to know what its like for something to fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with the help we need and get from the Geek Squad. Have used them several times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice offer and glad that protection was available for 3 years. This is helpful so that I am not forced to purchase a 5 year or 10 year protection plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My total tech support is ok however, waiting for support takes a long time to come on. I have waited 2-3 hours and sometimes I've gone to bed and started the next day. I have found that I'll be connected to someone who doesn't have all of the skills needed and then I have to wait 2-3 more hours for someone else to come on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but was able to add it on 15 days after my purchase. Did it over the phone, it was very fast, easy, and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality will recommend.the service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing and setting up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product one of the best easy access and ability to share

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to say cannot rely on manufacturer anymore. Past experience proved you need Geek squad protection. Reasonable for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dishwasher repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They responded in a timely manner and the issue was resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .ust have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when purchasing any electronics device. Protection for those unexpected breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and helpful staff. Made sure I had everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad snd their customer service. Every time we have a problem they are they to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not sure why they have you rate a warranty no one ever reads a review about this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust worthy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always great reliable professional and fast services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this product so far it is working well and looks good.

    I would recommend this to a friend