Customer Ratings & Reviews

We have used the best buy warranty people once for our fridge and they did a great job

After waiting for several months for the delivery and installation of our new dishwasher, I was thrilled to know that I could add the protection contract after the dishwasher was installed. No sence in putting it on at the date of purchase and wasting 3-4 months of the contract.

I've had my microwave for 3 and 1/2 years and it came with my home but unfortunately it crapped out for no reason. When it worked I really liked it so I bought the same one at Best buy and the installation was seamless. They came on time and microwave looks great same model and it appears to be working well. I bought the warranty and I'm hoping I never have to use it

I do not see us having any issues with the product, but I am glad I bought the warranty for peace of mind!

Ruben Barrientos from Geek Squad was AWESOME!!!! Gas Range had problems, Ruben came out and repaired. He was an excellent example of what you can expect from purchasing Geek Squad Protection. Timely, helpful, cordial, knew his stuff and if he didn't he would research and resolve, gets the job done right, excellent representative for Best Buy. Best investment I've made. Worth every penny.

I always make sure i always get the geek squad protection plans on everything i buy from BESTBUY just because they make it so simple. Almost no questions asked about replacement and no registering the plan to get your product covered.

Wow, great product! Looks nice and expensive! Definitely recommend!

This team of two technicians worked quickly and well.

This was such a huge upgrade in our kitchen, the wife wasnt crazy about spending the money until she realized we use it every day of our life. Money well spent!

I always get the protection plan. Have used it seamlessly on other purchases. Well worth the minor cost.

I have purchased several extended warranties with appliance purchases at Best Buy. I have never had any issues getting items repaired.

Works really good I have no problems and a bunch of complements it gives a touch of elegance to are home would definitely recommend

Excellent coverage for a very good price. I hope I never have to use it but it’s good to know that it’s there when I need it.

We have a home made bakery and use it everyday and we like it very much :)

Solved the problem on the spot , if they can’t fix it they will replace it or get your money back.

Good so far But then I haven't had to use it yet On top of that I'd rather have the protection than to be without it if I did need it

I always recommend the protection plan. Though most items BB sells are of good quality, it doesn't mean that something weird won't happen. Appliances are made en mass, so it is always possible that something just happens and is not a sign of good/bad quality - be smart ant CYA. In the long run, its a small amount of money each month for peace of mind.

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. The best Product Replacement plan available.

Can't be too safe these days, with the high cost of appliances and the almost impossibility of getting parts or repairs, a guaranteed replacement is worth this small investment. Our previous unit didn't last three years, so we switched brands and also made sure to get this warranty.

Thus far have no complaints. The exchange of dish washer, caused by my own measurements error, has proceeded very well. Thank you Best Buy