Customer Ratings & Reviews

Based on the delivery and installation service already provided I expect this service will be amazing already.

Always very helpful. Wouldnt buy anything without adding this coverage.

I always buy.....not worth having something go wrong and you don't have coverage!

They quick to answers that quetions and help right a way

This is a must have item because you may have a breakdown in recently purchased in a kitchen appliance in the first five years due to the length of life I have seen some of the newer ones, better to be safe than sorry.

Just great good space both freezer and fridge. My food lasts good amount fresh no freezer burn just great and good quality and color

I purchased a Washer & Dryer from Best Buy for the Warranty Support From the Geek Squad.. Well Worth It! Good Job..

Excellent service and attentions by the employees who place my tv and installed in my hkme

This was a renewal and I have had a Geek Squad subscription for many many years now. When I have had an issue it has been a lifesaver! Also the techs are very helpfful in store and remotely and take a genuine interest in fixing your issue and answering your questions. I highly recommend getting this protection!

both guys were great with my install. came in, evaluated what needed to be done and before we knew dishwasher was installed.

I should’ve just purchased the insurance directly through the manufacture of my product

I love the addition of the 5 year protection program, Best Buy stands behind their products if it can't fix it they replace it. I have had to use it on a Fitbit and they replaced it. I think it is worth the $$. I also used it years back on a washer that the digital board numbers were half seen and they replaced the board which was worth the trip and the circuit board itself!

I love the addition of the 5 year protection program, Best Buy stands behind their products if it can't fix it they replace it. I have had to use it on a Fitbit and they replaced it. I think it is worth the $$. I also used it years back on a washer that the digital board numbers were half seen and they replaced the board which was worth the trip and the circuit board itself!

I love the addition of the 5 year protection program, Best Buy stands behind their products if it can't fix it they replace it. I have had to use it on a Fitbit and they replaced it. I think it is worth the $$. I also used it years back on a washer that the digital board numbers were half seen and they replaced the board which was worth the trip and the circuit board itself!

I added protection to my microwave a couple days later and customer service was able to help me add it right away very quickly

What happened to free car audio install and removal if you decide to remove when selling vehicle when you purchase items from Best Buy? No more ? You have to purchase “total protection plan” for just under $200.00 for basic installation and policy is only good for 2 years?

Great cooktop user friendly luxury and easy to clean

This is a no brainer when purchasing anything electronic. Good value and saves you the worry.

Certain products these days just need a warranty - refrigerators and microwaves, modems and routers especially come to mind. Best Buy - Geek Squad has the best service, best people I've ever had the pleasure of working with. Their quality and care is top-notch.

have not had to use this for the fridge i purcahsed yet, but have for other appliances. ease of setting appt and scheduling has always been easy. companies are always helpful and complete the job in a single visit.