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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3621 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,621 reviews
  • Rated 5 out of 5 stars

    Bed room Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes threw I love their customer service and the fact that they get to the bottom of the issue never has any problems with this service. And if they can’t fix it they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product. I met my expectations and i will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and fixed my new range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and informative. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely buy protection plans from other stores, but I don't hesitate to purchase it from Best Buy. They have the best prices and the coverage is excellent. If you ever need to use it, it is very easy to process a claim and the service is performed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the way Best Buy squad took care of it all. Ivieliz at the Best Buy location in Alto Rey has been AMAZING from beginning to end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch tv, view family pictures and review my recipies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator has alot of space much more than my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad as they are on time & provide great service, in fact their additional insight or recommendations during the install has helped us keep the appliances running longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente. Highly recommend. I would buy it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente. Highly recommend. I would buy it again. Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance for your purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv smf connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Add Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty coverage. If anything goes wrong with the product, the warranty basically has it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it on something this expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the piece of mind spending this much money and i dont have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year in Geek squad protection is good except that it would better to get a rebate or credit if it is not used

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tina. Thanks for your positive comments and feedback. We really appreciate it. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very impressed with the geek squad coverage and have had to use it several times with previous purchases. I love the customer service behind this coverage as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Value of the product received and excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have item.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was wonderful and interested in listening to the customer. I was given several options to choose from when the problem was identified. No ifs, and, and certainly no buts when service was delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't purchase without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that my appliance is covered for 5 years. Needed to use it the 1st year. Microwave was still covered under the manufacturer warranty, however, the Geek Squad comes out to make the evaluation. They do all the paperwork which makes things so much more simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never use it. It all sounds great and easy to use.

    I would recommend this to a friend