Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,669 reviews
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I ever have. Thank you. you guys the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my stove and over the range microwave. They were professional, clean and very polite. During our Covid times I was most impressed with the protections they took.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get 5 year protection on appliances at Best Buy. We found that most of our appliances break down, if at all, around the 5 year mark. This is why we prefer the 5 year protection over the 3 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. Have used it on refrigerator and washing machine. It has more than paid for itself. Easy to schedule.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    5 Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good deal for the money. Haven't had to use it yet but glad it's there just in case. Have used them for my computer and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for dishwasher.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is a great thing to have, hope I do not have to use it but if I do it will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always acquire this warrantee. When i request service, they always serve as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed ourselves but the pricing for protection on our dishwasher was very fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was bought as a house warming gift for my son and his family, they have loved it, and there has been no complaints about it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plans pay in the short or long run!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced service plan that extends far beyond manufacturer warranty. Having ice & water on the door alone is a great reason to buy the Geek Squad Plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and fixed my new range.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and informative. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact your microwave comes with warranty is AMAZING! This is why I love Best Buy you get your money’s worth and the guys were super nice who came to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it on something this expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the piece of mind spending this much money and i dont have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION REVIEW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS PROTECT MY MAJOR PURCHASES, i HAVE NOT HAD AN OPPORTUNITY TO USE THE PROTECTION YET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Go To for home IT and appliances.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved on new installations by being a part of Geek Squad. Excellent backup when we have questions or when something doesn't seem to work. Better than Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator wish it had some futures for you to listen to music more than just being a tap refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were very friendly and professional. They paid close attention to detail in unpacking and setting up the fridge and asked if we had any questions or concerns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I take comfort in knowing I have coverage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use my warranty but I purchased it just in case if something occur I would have that protection. If something should happen it gives great comfort to know it covered.

    I would recommend this to a friend