Customer Ratings & Reviews

Great product, exactly what I needed. Always leave it up to Best Buy and Geek Squad for top notch service. I will always be back for more!

Seemed like a good insurance policy, want trouble free service for my rental property tenant

The Agents came and unloaded the dishwasher and placed it directly where I wanted it to be placed.

Very comforting to know if the oven breaks down, the Geek Squad will repair it.

It's a great satisfaction to have a warranty plan for any appliance.

Used them once so far and they were great! Had an issue with our washer and they took care of it.

The best decision to buy warranty on any electronics

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

I purchase the protection plan on every product. I’ve used it recently and was completely satisfied. Even during the pandemic, they had outstanding service.

My cooktop was never installed correctly. When I called for service, the first appointment, the tech came and said he needed to research and reschedule. After I didn't heat anything, I called and found out that he canceled the appointment saying he didn't work on gas cooktops. The second appointment, the tech said he had the wrong tools and a part was defective on the cooktop. The 3rd appointment, the tech was a no call, no show. The 4th appointment, the tech said the installation was wrong and the part was defective. I was later called to reschedule because that company was no longer honoring the geek squad protection plan. The 5th appointment, the tech said the defective part was no longer available so they were replacing the cooktop. The 6th appointment, the tech came out and said he didn't know how to turn the gas off using the shut off valve at the gas tank. The 7th appointment was another no call, no show. The 8th appointment had me waiting all day then said he couldn't find the house. He never called to say this. I just got a call saying they had to reschedule because he couldn't find the house. Here it is, appointment #9 and it's 2 weeks away. This plan is not worth it. I want my money back and I'll never buy the geek squad protection plan...ever again. Best Buy delivery and protection plans are the biggest pain and the delivery and repair people are the worst I've ever seen. The girl that called to reschedule after the tech lied and said he came, argued with me, telling me he came because he took a picture of a road. I was home ALL day so she didn't know what she was talking about but still defended the liar. I asked for a manager and they kept me on hold for at least 30 minutes and said they'd call back...but never did. Save your money and never buy a geek squad protection plan. They don't honor it and you'll go through too much unnecessary trouble. You'd be better off just buying another one because at least you would get that one...if it isn't ordered from Best Buy.

Definitely something you should purchase when buy other products. They help you whenever it’s needed especially if you have any issues with the products.

I purchased this with my new GE dishwasher. It can be rather pricey to repair these devices and often the cost to repair is comparable or close to a new one.

Perfect I love Geek Squad they are great and have helped me so many times well worth it for sure!

Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.

Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.

Is definitely good to always have the geek squad protection I would definitely recommend it usually pays itself off within the first couple months

This is always a must when you are getting new items because stuff happens and the peace of mind of having Geek Squad is PERFECT

Having Geeksquad protection is a saver for my appliances.

Excelente compra 100% satisfecha color me encanta y enfría super bien