Customer Ratings & Reviews

hurray for extended warranties! I hope this will prevent me from having to spend extra

Always get warranty on appliances. They don’t false advertisement on their protection plans. Really helpful

Got this for my refrigerator as the ice maker is the component that will break the most often and quickly.

the tech was knowledgeable, diagnoise and fix my laptop on the first time. This was great customer service second to none

Geek squad service is the best warranty protection program you can have for your appliances, we love it!

Haven’t used yet hope I don’t have to but it’sa shamed you have to purchase additional warranties. Pricey

fixed door!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The best protection plan. I don't buy any appliances without the 5 years Geek squad protection plan

Haven’t had too use it but I’m sure they would take care of me when the time comes !!!!!

I had scheduled my repair revisit on 5/18/2020 and the appointment for 5/28/2020 (first available) 7am-1pm. On 5/27/2020 3pm, the technician (name ZaZa) called me and told me he is not coming because my last day of geek protection is also 5/18/2020. And I called ZaZa's boss Tala and he told me he cannot do it and asked me to call 509-3869351 of which I had waited 2 and 1/2 hours before I am able to talk to the agent. And she told me she cannot do anything as Tala had cancelled my appointment even though all of the party agreed I did called on 5/18/2020 and scheduled an appointment before my geek protection is expired. Then I talked to the agent's supervisor of the National center of the name Regina W. Still told me it is the system problem but she cannot do anything. I am the victim of the system. I had been a good customer with Best Buy with credit card, bought laptop last week, refrigerator, dishwasher 2 times. So I would cancel my credit card and would not buy anything from Daniel

Don't buy an OLED TV without this. It covers all the crazy things that might or might not happen. Worth the money.

Love this guarantee. Was able to get discount on installation after purchasing for our TV as well. Worth it

I have bought many products from Best Buy and almost always purchase the Geek Squad protection . It has paid off several times and is worth the money .

Having support in case anything happens to your product is always a plus. I recommend always having it.

The installation was very good and the installer was very helpful.

The agents were installed my product in professionally and taken away my old product and cleaned afterwards.

Haven’t had too use it but I’m sure they would take care of me when the time comes !!!!

I’m a believer in the protection plans. Best Buy’s replacement plan has come in handy with 2big screen TVs.

I purchased a 5 year warranty and needed service for the first time Excellent all around

Nice to have in case of issues. Best Buy is good at responding and taking care of your appliance.