Customer Ratings & Reviews

absolutely useless. nothing but the run around, I have been on hold for hours and no one can see any notes so I have to start over every time. Had a dishwasher replaced under this supposed "plan" on Feb 23. Its leaking internally so badly that it would have flooded my cabinets had I not had installed a dishwasher tray myself years ago (so any leaks come out the front of the dishwasher - highly recommended by the way) Now I am on the phone with these idits again. They could not find my order, and are telling me they have to send some out to see what the issue is, and cannot set up a return even though I am within 12 days of purchase. The website says I have to call instead, I HATE BEST BUY at this point. Someone said- it's brand new, so we can send someone out to redo the installation. ITS NOT LEAKING AT ANYTHING THE INSTALLLER CONNECTED. It's a defective unit that I WANT REPLACED. Now they are telling me since they already set up a return and this is a replacement, they cannot let me return a DEFECTIVE dishwasher that I bought less than 2 weeks ago. I will am going to dispute with my credit card.

I'm not a fan of paying for additional insurance but if the price is right and the appliance is on sale, it's a win.

I'm not a fan of paying for additional insurance but if the price is right and the appliance is on sale, it's a win.

I'm not a fan of paying for additional insurance but if the price is right and the appliance is on sale, it's a win.

excellent stuff, very knowledgeable people, they help you to resolve any trouble with you products

Love kitchenaid great quality abd matches my refrigerator

This was given to us at a reduced compensation cost for the issues we had With delivery

A must have. This way you have a worry free use of your Apple devises. The Geeks are the BEST!

This dishwasher is so so quiet I have to look on the floor to see if the red light is on.

Purchase the plan, coverage is great. The price is super reasonable !

Geek squad are always there when you need them. They are very professional

Including this on my purchase provided such peace of mind. Thank you for offering it, BestBuy!

Geek Squad service is a great way to protect purchases and appliances. Provides peace of mind.

I purchased this protection program in case there were any issues with my appliances. So far I haven’t needed to contact the geek squad.

5 year warranty protection really helps give peace of mind when making a larger purchase like this!

Best deal for warranty i really love it………………………..

Purchased this warranty because I had some extra reward dollars to lower the cost of everything. Banking on this to kick in should my dishwasher fail.

Pacific Home made this an easy decision. AN appliance is a big purchase and we have piece of mind for coverage related to any issues with the product!

Haven’t had too use it but I’m sure they would take care of me when the time comes !!!

Have not had to use the warranty but I feel very at ease with the extra protection.