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Customer reviews

Rating 4.5 out of 5 stars with 3671 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,671 reviews
  • Rated 4 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but was able to add it on 15 days after my purchase. Did it over the phone, it was very fast, easy, and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to say cannot rely on manufacturer anymore. Past experience proved you need Geek squad protection. Reasonable for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the peace of mind that if it breaks down within the five year period that it will be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How can i rate it when ive had it for 5 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to tell when i luckily hadnt had to use itwould like to know what its like for something to fail

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure if its worth it if you don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure i would use the extra geek squad coverage, i may cancel to save money. You have to renew each year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Geek Squad. Very helpful in answering any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is an excellent choice for large items like kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with the help we need and get from the Geek Squad. Have used them several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my point from buying the appliances to get the 5 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .ust have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when purchasing any electronics device. Protection for those unexpected breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price, highly recommend! Best Buy always has the best deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad snd their customer service. Every time we have a problem they are they to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not sure why they have you rate a warranty no one ever reads a review about this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My total tech support is ok however, waiting for support takes a long time to come on. I have waited 2-3 hours and sometimes I've gone to bed and started the next day. I have found that I'll be connected to someone who doesn't have all of the skills needed and then I have to wait 2-3 more hours for someone else to come on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection because of the cheaper price, and my past history with the geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nuts and bolts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service personnel came in, set it up. No mess, no damage. Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Got a discount with total tech plan. I would definitely recommend this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have some extra security on expensive things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bet Buy the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope my product out lasts the protection plan. Past experience is NOT..... Always buy a plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 3-year Geek Squad Protection Plan to use in case of emergencies and/or any incidentals.

    I would recommend this to a friend