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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3596 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,596 reviews
  • Rated 1 out of 5 stars

    Geek Squad Warranty is WORTHLESS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 5-year "protection plan" when we bought our new Samsung top of the line dishwasher. It almost immediately stopped working. We had repair people out around 14 times and it was "unfixable." GEEK SQUAD told us that they had recently changed their policy about replacing a "lemon" product. Now you have to have three service calls FOR THE SAME PART in a 30-day period (which is near impossible). We had virtually EVERYTHING replaced one at a time and it never worked (constantly LEAKED), but the "fixes" were not all within the specified time period so they would NOT replace the unit. We have been without a working dishwasher for the better part of FOURTEEN MONTHS.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product always best warranty service I recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Friendly people. Worth investing in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad appliance protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is worth the investment for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the extended warranty to Best Buy their very helpful at Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 year geek squad protection. Excellent and i would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to have gives you peace of mind and never have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best always purchase the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and have not had any issues with it since purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gee squad services are the best and no headache at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Wonderful Wonderful Wonderful Wonderful Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to add the protection. Helped many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Gift for my mom and she enjoys the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 2.0 Cu. Ft. Over-the-Range Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting the 3-Year Standard Geek Squad Protection, 3YR GSP $0-199 KITCHEN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dis washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance against any mishaps - would recommend getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was awesome... did an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was awesome... did an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an insurance is always good position to be in. If anything happens we are able to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect is the way to go with Geek squad you are in good hands!

    I would recommend this to a friend