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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3596 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,596 reviews
  • Rated 5 out of 5 stars

    Easy replacement less than 24 hours.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and easy repair on a delivery where the part was damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they can help out & figure out how to fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anything from best buy without a warranty. They have come through for several products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad service for large appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knob on the stove stop locking and the stove turned on when brazed thru it and my house almost caught fire because there was a plastic ware on top, when I called to submit a claim parts had to be ordered for when the technician arrived it would be here and he would not have to come again. This was the weekend of Thanksgiving, turns out the wrong item was ordered by geek squad and tech said he was going to order a motherboard, the following day dont know what happened while i was at work the stove turned on all by itself overheated and melted the sides of my kitchen cabinets that were just installed in October, the overheated so much that the circuit breaker was damaged the oven door sealed shut impossible to open. the tech arrived on 12/13 took pictures and till this day I am waiting for my problem to be resolved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection plans - they will fix any problem or replace the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended water that haven’t used yet that’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a extra service benefit for our appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service agreement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable cost. I have not used the service yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use so cant review honestly better safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just here for the points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the 5 year plan yesterday. Let's hope I never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just for the peace of mind incase we dont know what happen to technology today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for 5 years in coverage for my appliances!! I hope never use but the plan it's good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR, THERE'S BEEN NO PROBLEMS. I WOULD HIGHLY RECOMMEND IT.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    King World's Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this security was a great sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With new appliances only coming with one year coverage, five exta years gives a sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! Guys were friendly quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greaf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatservice. Always top notch, very excited about the care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the warrenty best thing ever pay the extra

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected and still protected by things that need protecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the geek squad warranty on any product you buy. Best service you can get.

    I would recommend this to a friend