Customer Ratings & Reviews

Definitely worth every penny any concern just a quick call away, quick fix

Of course i got the 5 yr protectection. No muss no fuss.

Waste of time and money. First year they make you go through the manufacturer, second year same issue (after manufacturer fixed once), they have to schedule with the manufacturer to come back out. But they only show one appointment available so I have to wait and hope someone calls me back with a date/time I can be off work for and for what? Keep replacing the same parts until my five years is up and then I have to buy a new one anyway. Total waste, customer service reps not empathetic to their system or situation, have to repeat my self over and over. Cut you off mid sentence and if they listen the first time I wouldn't have to keep repeating it.

It's a great plan everything I buy I cover it they always cover me

It is one third of the price of the dishwasher but worth it

Great installation - everything done professionally and efficiently

Must have protection for all your major appliances in the kitchen!

I will always come back to get more products from your store

I always buy the warranty on big items one of the best warranties around

I got such a great deal on the microwave, so I threw in the coverage just in case.

Best Buy geek squad service is the best I have ever had

Its worth the extra money to have peace of mind on your purchases

it is a warranty and it covers the item i purchased.

I have only used them once but had good experience.

Helpful if you aren't very tech savvy, otherwise go it your own.

Purchased this for the stove top. Luckily haven't needed to use it.

Greek Squad is a winner! You can trust their workmanship.

It would be zero stars if possible. I can't write a review about the service yet because I have yet to schedule one. First I tried calling the 800 number, After way too may prompts answering questions (at least 10) I finally got to question that I couldn't answer right away, one that I really shouldn't have to since it's information they already have. At that point the system just blew me off and said to call back, then hung up. Very Rude! Whoever designed the call routing obviously doesn't care about the customer. Then I tried the chat. The first few prompts were the "bot" and not a real person and offered only specific choices, none of which applied to my situation. I just randomly made choices until I got to a person. After requesting to start a service call, the response was a link to a web page. Problem is, that page allows me to manage existing service calls but no option to start a new one. The rep on the other end had ended the chat immediately and didn't even bother to check that I could get to the page, much less request the service call. I'll try again later and maybe I'll get an actual service call I can review.

Nice to have the extra in home coverage for 2 more years

Al is good so far have not needed to use. Still have two years to go