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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3672 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,672 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty. So worth it anytime service is involved

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty Woes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First call to obtain warranty service on expensive, Built in KitchenAid microwave: Personable agent mistakenly claimed that KitchenAid provided a three year warranty and therefore he could not schedule service. He gave me a phone number for Pool service which I called. Even on Best Buy’s website, what they told me turned out to be true: product only has a one year parts and labor warranty. Second call: very personable, female agent takes all info and attempts to schedule service. She can’t. There are no geek squad service openings in my area today. She says she is referring me to the store. They should call back in 24 hours to schedule an appointment. We’ll see. This review will go up to two stars if they call.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice peace of mind and unbeatable service for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice,,, very good.. as expected. has everything good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be a very economical way to insure you items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, usage is as expected and I haven't had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vary good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coverage for the appliances, 5 years with good price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service OK Once They Have Arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had need of the Geek Squad for repairs, but thy are generally good. What is bad is installation. Having a 6 hour window is disgusting. Isn't the customer's time worth something? And not all of the installers are decent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took out protection to cover my overhead microwave oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is the Best your money can buy !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to protect my range oven, and these guys do good job of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use for the range and hopefully won't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwashers easily break and it’s grast to be covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i will never need it but believe it to be a good investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully one day if I need to use this it is as easy as pie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really easy to sign up for it. Have not used it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I dint have tonusenit but it's nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty in the business as far as I'm concerned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied w service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous professiinal service. Very knowledheable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable. Good coverage. Professional service.

    I would recommend this to a friend