Customer Ratings & Reviews

Highly recommending this service. The squad has been always professional and knowledgeable on troubleshooting and repairs.

I don't buy any appliances from Best Buy without the 5 year protection. They provide great coverage. I've had full refunds or appliances replaced after several years when they can no longer be fixed.

Haven’t had to use the warranty service yet, but I would think that Best Buy provides quality service.

Great service! Hooked up water to run the ice and filtered water. Thanks Best Buy team!

I would not buy an appliance without it, i have had them out, fixed items. Never cost a cent

Great addition to my TV. Great item highly recommend.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

Very easy to use to read and to understand the guidelines.

I love geek squad service. It is worth it espevially for computers and laptops. I just wish there was a way of getting around standing in line for sooooo long.

The extended warranty 5yr was the best purchase I made for my appliances! It has paid for itself at least 3x. Don't buy an appliance without it!

I'm lucky to be very handy in many fields, just not many areas I ever hire someone for help. I chose the Geek Squad option for the five year coverage because it was competitively price and Best Buy is a solid reliable retailer. I enjoy and do a lot of traveling and don't want to return home just to fix stuff if needed, so that's my pass.

Very reasonable price for the protection package. I usually don’t purchase extended warranties but this dishwasher has a lot of electronics.

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

I’ve used the extended warranty several times on different items from Best Buy. They are awesome.

Geeksquad has always done a great job of answering questions!

Haven't used the service yet and hope I don't need to but it's good to know it's there if I need it.

Very helpful with every I needed. Highly recommend. Easy to schedule.

Always purchase the extended warranties! Nice to have peace of mind.

Geek squad has been amazing when I needed my refrigerator and dishwasher fixed. The customer service on the phone was great. The guy that came to fix it was very respectful and answered all my question. I recommend them to everyone and I'm slowly replacing all my appliances with best buy and geek squad protection!

Everything worked out great and I love my oven. I will always purchase the extended warranty!