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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3590 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,590 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always worth getting the Geek Squad protection so easy no hassles worth every pennyIt's always worth getting the Geek Squad protection so easy no hassles worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup of newly purchased refrigerator went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan is for 5 years on all appliances--price was amazing. Based on my past experience with Samsung I most likely will not need to use this protection plan, If I do need to use the plan, I'm confident I'll be totally satisfied with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made certain we were happy with our product. They noticed the dent on the second dishwasher and promptly took it back so we could get another. They were very friendly and courteous as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never too late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely would recommend buying the Geek Squad extra protection warranty with any item that is purchased at Best Buy never know when you will need it things do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue already with the microwave door peeling. We are glad to have the coverage as they replaced the door at no additional charge.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I'm sorry to hear that you ran into an issue so soon but glad that we could get you up and running quickly. If you have anything else you need assistance with, please let us know!

  • Rated 5 out of 5 stars

    I haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extended warranty as a precaution. I haven't used, so I can't rate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great long term protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need protection to protect expensive large appliance for 5 years. Affordable cost for great protection and ease of mind in case of costly and unforseen repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind and quick to check my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast tech support, bit hatd to get in contact geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad coverage needed for most purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend getting protection for i learned well that when i purchased a dlp tv years ago that the coverage often enough pays for itself when you really need it, as they replaced the bulb and it was like i had a brand new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New home and purchasing the Geeksquad protection was a must on all our appliances. The service is great and never had an issue with them. Would recommend geek squad to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terry in the Tv area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terry the sales associate that help me was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I have this protection and have used it several times last year that when the renewal came up I had no problem renewing it, for I know it is well worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind option at a reasonable price! Very good purchase option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good deal for the money. Haven't had to use it yet but glad it's there just in case. Have used them for my computer and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was bought as a house warming gift for my son and his family, they have loved it, and there has been no complaints about it at all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused as to what I could expect from the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher was non-functional as delivered. I called the Geek Squad for assistance and they pointed me to the Bosch web site. Although I know the Best Buy warranty kicks in when the manufactures warranty expires, I guess I was hoping for assistance to find a warranty services and get a warranty service call scheduled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for your appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the 5 year warranty. It’s good insurance if you need it. Worth the costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRIGIDER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente compra 100% satisfecha color me encanta y enfría super bien

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but Its better to have it and not need it then need it and not have it

    I would recommend this to a friend