Customer Ratings & Reviews

Quick and Easy install. The guys also showed me all I needed to know to use the product and answered all my questions

piece of mind..............................................

Geek squad team is very knowledgeable and the time line for appointment in house is a bit delayed may be due to the holiday and COVID -19

The delivery team was great! Very knowledgeable and explained some features as well. Very quick installation and take away.

The repairs are performed by a third party and their communication is horrible. My bosch dishwasher stopped working at 17 months, the repairman said it was beyond economical repair and they would replace it. It took one month and over 10 calls getting passed from representative to representative to finally schedule the replacement. I had purchased a 5 year protection plan, they now said after the unit is replaced the protection plan is void and I need to purchase a new plan. They decided it was cheaper to replace rather than fix it, now my 5 year protection plan is voided after only 17 months. SCAM!

Geek Squad installed my new CAFE refrigerator and I love it! They were quick and professional.

The gas range protection plan I purchased was not covered in Massachusetts.once I needed a repair I became aware only G.E. Covered it .I had to cancel my protection plan through Bestbuy and purchase it threw G.E.

Having piece of mind is worth the money to protect your investment.

I like knowing my new stove is protected against failure for 5 years

When we bought this refrigerator from a floor model, we took out the protection plan with it and have been completely happy with it.

Always get your protect! I recommend getting it on any and all appliances! If your uncertain weither to get it or not ask there option!

With as much trouble as we've had with dishwashers, we figured this would be a good purchase. Hopefully we don't have to use it.

they are great in a pinch once they realized that they could not help they immediately refunded me the money I would recommend

5-Year Standard Geek Squad Protection for GE Oven and Microwave to take care of any problems.

I never want to be caught without this service. I have had to call them for help, even in the middle of the night. Great service offered at best buy. Highly recommended!

Great warranty for everything. Especially those big purchases

Please and again please don’t buy Samsung dishwasher it’s been only 3 months since I purchased and called the tech support 2 times already it doesn't clean at all and smells so badly inside the dishwasher I promise you I never ever put dirty dishes I rins and clean them before I put in the dishwasher and comes out wet not dried water spouts all over I use the best dishwasher cleaner

What a piece of mind knowing that your covered for the next five years

Really great service and ease of submitting work orders!

Great to have as a back up. Hassle free and the wait isn't long.