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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3590 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,590 reviews
  • Rated 5 out of 5 stars

    Cool guys and gals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service for several concerns and I have been very impressed that everything was always done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridgetv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in love ❤️ with this fridge very spacious, ice maker very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection For Known Issues Too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it, but the item I bought had an issue for some purchasers, so it was a decent backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired my ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad ordered a part and then installed and sealed my ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase Geek Squad and renew every 2 years! They are fantastic about fixing any issues and give great customer service! We would never go without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had too use it but I’m sure they would take care of me when the time comes !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews about my microwave and saw the watch outs. The microwave had features that we desired, so taking out this insurance helped us to make our purchase decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my stove fast and helped me with any questions I had during their visit. Definitely will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to us at a reduced compensation cost for the issues we had With delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year warranty and needed service for the first time Excellent all around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, we won't need this but if our item dies early like our last one then we will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the warranty but I feel very at ease with the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t anticipate problems with this new Samsung range, but better safe than sorry if something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrives in a timely manner and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my 1st time LG glass stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stores are so great for appliances before & after sales.if I had any problems they were more than happy to help in a very timely manner!Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so so quiet I have to look on the floor to see if the red light is on.

    I would recommend this to a friend