Customer Ratings & Reviews

I cannot recommend any protection plans at this time

I cannot recommend any protection plans at this time

10 stars for delivery experience. Jamie and helper were friendly and very careful with my range. Other delivery experiences were a nightmare in the past with damaged appliances and these guys were great! Online experience is a 1 star from being told my range would be installed in 2 weeks for approximately $100 then being told it’s delayed a month so I cancelled and ordered another model which they couldn’t install! When I questioned that I was told $200!! Feeling ripped off I decided to get it installed elsewhere. I recently bought 4 appliances from Best Buy and not pleased with online ordering but delivery men made my day with their care and concern and kindness!

We are happy to know that if anything goes wrong with the refrigerator, we have a coverage plan to cover repairs.

Just feel so safe that I know for the next half a decade I will have Protection on my appliance

The Geek Squad warranty is a life saver and well worth the cost. Technicians are professional and knowledgeable and respond quickly in scheduling appointments. Great job each time.

Third rack nice, quiet yes. Hard to use yes. No delay start button, you have to go the app and choose 1, 2 or 4 hours. You can't set the favorite to do a delay of say 4 hours every time. It doesn't save the delay and you can't set it to e.g. 1 AM. Not a show stopper but I like to set my dishwasher to run later in evening to save electricity and noise. Even though its pretty quite you can still hear it. Don't need a app that has limited functionality to run an appliance.

It’s the best choice for expensive product. I recommend that purchase.

I am very happy with the guarantee that Bestbuy offers. Before, I thought that it was not good to put a guarantee on things, but now I think otherwise because it happened to me that I bought a stove and luckily I put the extended guarantee on it and it was worth it because the oven broke down. And they are going to repair it or replace it with a new one, so I think the warranty is worth it, especially when the item costs a lot of money. Thank you bestbuy for offering the guarantee

Promo only at Best Buy outlet. Go there before other stores.

For the price and quality of anything these days it’s a no brainer to buy the extended warranty.

This dishwasher is a high demand item and hard to come by unless you get lucky like I did and found that BestBuy had one available. The unit is well thought out with great features and materials of construction. They don't tell you that you need a 3/4" female hose to 3/8" compression fitting adapter to plumb your water into the unit but I'm lucky to live by a Lowe's and you can pick one up for under $5. The unit installs readily with easy height adjustability. It runs like a charm! Quiet, efficient, and spotless clean loads. I really like the 60min. cycle and the 1/2 load option feature. I could not be more pleased with an appliance than this Bosch. BestBuy support was top notch in every way too with excellent communication through to delivery.

Absolutely love the low profile size, defines can't go back to regular size overhead microwave after having this convenient, yet powerful, size. I would definitely purchase the protection plan, as I did have to get it serviced a couple of times. They did a good job servicing at my home. It is a little difficult to schedule. But, overall worth it

Purchasing the 5-year warranty for my smart appliances was a no-brainer. With kids around, the peace of mind it offers is invaluable. The price for this protection was fantastic, considering the potential for mishaps with complex gadgets. Highly recommend it!

The Geek squad is always very useful and a piece of mind. I know that for at least 5 years I dont have to worry if anything breaks.

MY MEMBERSHIP WITH GEEK SQUAD HAS BEEN THE BEST, IN ADDITION TO THE HELP I HAVE HAD, THE STAFF IS VERY FRIENDLY AND VERY COMPETENT. ADDITIONALLY WITH THIS SERVICE I HAVE HAD ADDITIONAL PROTECTION TO THE PRODUCTS THAT I HAVE PURCHASED VERY GOOD.

I sold appliances for over 30 years and this dishwasher amazed me with its quality and quiet. I ran it for the first time last night and it was so quiet I had to stand near it to know it was running. The dishes and silverware were sparkling, even off the cutlery rack. The interior and dishes were dry. Just like all new appliances, it has to be energy efficient, so run time are very long, but I ran it before bed and in the morning the dishes were done. I would highly recommend this product.

I buy Geek Squad Protection with all my Best Buy electronics. Yes, they used to be better, but at least there is someone to turn to when you are stuck with a problem with your computer. I gave it only 4 stars because I wouldn't necessarily recommend it for purchase with appliances. Bought my Samsung Microwave in July and it broke. The Geek Squad protection plan doesn't kick in until after one year manufacturer's warranty expires. Always buy it with a computer, though. That's a must if you aren't computer savvy. We call the Geek Squad all the time for our computer and they help out just fine.

You replaced my first with so much ease. The first one was dented from when it was shipped to the store.

Geek Squad is a most have. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.