Customer Ratings & Reviews

It would be zero stars if possible. I can't write a review about the service yet because I have yet to schedule one. First I tried calling the 800 number, After way too may prompts answering questions (at least 10) I finally got to question that I couldn't answer right away, one that I really shouldn't have to since it's information they already have. At that point the system just blew me off and said to call back, then hung up. Very Rude! Whoever designed the call routing obviously doesn't care about the customer. Then I tried the chat. The first few prompts were the "bot" and not a real person and offered only specific choices, none of which applied to my situation. I just randomly made choices until I got to a person. After requesting to start a service call, the response was a link to a web page. Problem is, that page allows me to manage existing service calls but no option to start a new one. The rep on the other end had ended the chat immediately and didn't even bother to check that I could get to the page, much less request the service call. I'll try again later and maybe I'll get an actual service call I can review.

Al is good so far have not needed to use. Still have two years to go

This is an excellent product. We love the black stainless steel!

This is an excellent product. We love the black stainless steel!

I am glad to have this coverage, at a reasonable rate, just in case!

Didn't have to use it this time around, when I used it before they always fixed my problem. A little pricey.

I would recommend the extended warranty in case u have any issues

We had a problem with our product and it was replaced immediately

You cant go wrong with extended protection for your major aooliances

Imcant go wrong with geek squad , great people ready to help

Good buy for a microwave as they replace everything

3 months old I’ll keep you posted if I have any problems

I think this is a good value. I but this for all of my electronics.

Needed this as a just in case. Can always come in handy

good price haven't had to use it yet, but nice to know it's there.

The way stuff is made nowadays every little extra protection helps

Great deal. I always get the protection plans with my purchases.

I like it thank you so much for this great deal...

Installed by geek squad. Did a great job installing everything

You need to get the plan for your protection of course