Customer Ratings & Reviews

Purchasing the 5-year warranty for my smart appliances was a no-brainer. With kids around, the peace of mind it offers is invaluable. The price for this protection was fantastic, considering the potential for mishaps with complex gadgets. Highly recommend it!

MY MEMBERSHIP WITH GEEK SQUAD HAS BEEN THE BEST, IN ADDITION TO THE HELP I HAVE HAD, THE STAFF IS VERY FRIENDLY AND VERY COMPETENT. ADDITIONALLY WITH THIS SERVICE I HAVE HAD ADDITIONAL PROTECTION TO THE PRODUCTS THAT I HAVE PURCHASED VERY GOOD.

I sold appliances for over 30 years and this dishwasher amazed me with its quality and quiet. I ran it for the first time last night and it was so quiet I had to stand near it to know it was running. The dishes and silverware were sparkling, even off the cutlery rack. The interior and dishes were dry. Just like all new appliances, it has to be energy efficient, so run time are very long, but I ran it before bed and in the morning the dishes were done. I would highly recommend this product.

I buy Geek Squad Protection with all my Best Buy electronics. Yes, they used to be better, but at least there is someone to turn to when you are stuck with a problem with your computer. I gave it only 4 stars because I wouldn't necessarily recommend it for purchase with appliances. Bought my Samsung Microwave in July and it broke. The Geek Squad protection plan doesn't kick in until after one year manufacturer's warranty expires. Always buy it with a computer, though. That's a must if you aren't computer savvy. We call the Geek Squad all the time for our computer and they help out just fine.

You replaced my first with so much ease. The first one was dented from when it was shipped to the store.

Geek Squad is a most have. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

Geek Squad is a most have. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

The dishwasher is very quiet and seems to clean the dishes well. The wifi features seems ok, but outside of downloading cycles to try out, not sure we would use much. Most of the cleaning cycles take longer compared to the one we replaced (11y old) but not that big of a deal as it does have an option for a turbo mode. Drying however is not as good. Used the extra dry and the overnight dry and neither gets the top rack dry. The top of the door also was wet even after all night of drying. I'm not talking about having water on plates or glasses that have areas where water can collect. It doesn't dry the very top rack where you put forks for example. I know best buy doesn't install now because of the coronavirus going on, but they dropped off the washer without a power cord. It comes with a drain hose, but no water inlet hose and no power cord. The water inlet wasn't a big deal, since I reused the old one, but I was surprised to not receive a power cord. Not sure if this is a Best Buy issue or LG not supplying one. This is an issue since you have to get a cord, strip the wires and connect them to a breakout box on the front of the dishwasher. I was able to get it done (cut the cord from the old one since we still had it), but I removed a star because of it - otherwise I would give the product overall a 4 star review.

Geek Squad Protection Plan has come in handy on more than one occasion! I would definitely recommend it.

Bought this stove in 2019 and still love it. Very easy maintenance.

A success. Excellent service and available in every need. Very satisfied because I was solved.

I have had the stove for a couple of months. I called for service the first week for the top oven was not heating correctly. I was trying to keep it clean and layed foil on the bottom of the top oven. Once foil was removed the oven worked perfectly. I do like it alot. My only complaint is it is so hard to keep clean that is why I give it 3 stars. Even frying an egg the front pannel where the dials are gets dirty and you cant just wipe with a dish towel... When I do it looks smeared. You have to use soap and then rinse and dry a few times to get it to look nice. It is difficult and a pain. I thought I would like the stainless steel never knew it would be so hard to keep clean. Other than that do like the stove. I use it the top oven the most. It heats fast and is so easy to use. Button pannel is a bit tricky. I wanted to get an air fryer which is a convection oven. I heated up some chicken nuggets and did not see any difference from regular oven. I do like that it cooks faster and converts your tempature to convetion.

The Total Tech Geek Squad Protection is the best money can buy. We have our appliances, laptops, IPADS, phones on the plan. The service is outstanding whether we go to the store, talk online or they come to our home. I highly recommend purchasing this for your products at Best Buy,

More than paid for itself in the last few months of the 5-year warranty

The Agents installed my Stove and made sure that everything was balanced, and secure. Something I never knew they did. This guaranteed that my stove will not tilt forward if my grand children decided to use it as a jungle gym.

I usually buy extra protection when I buy a big purchase just to have peace of mind. No complains is just a good deal to pass

I bought this 5 years Geek Squad Protection for this appliance and this is the first time I will need their service. It was easy making my service claim appointment and I am sure they will do a good job.

This plan is great. I buy one on every brand new appliance I buy from Bestbuy. I wouldn't go without one. It save you money and a headache in the ling run.

Amazing plan I purchased for this Microwave. Great Capacity. The Geek Squad repair Crew was Very Friendly and Utmost Courteous.

I love my dishwasher. I've had it for about 2 years and it still trips me out because it's so quiet. I have to double check that it's actually running. (It is).