Customer Ratings & Reviews

I have been very impressed with the geek squad coverage and have had to use it several times with previous purchases. I love the customer service behind this coverage as well!

I purchased this as my stove only has a one year warranty. I'm disappointed that this isn't an additional warranty. Basically I'm paying for the first year of this and will never use it. If something goes wrong in the first year, the manufacturers warranty will cover it. So this is actually a 2 year additional warranty......I would have preferred if it didn't overlap the original warranty.

I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.

You really can’t be without a service plan when you buy big products or appliances

I rarely buy protection plans from other stores, but I don't hesitate to purchase it from Best Buy. They have the best prices and the coverage is excellent. If you ever need to use it, it is very easy to process a claim and the service is performed quickly.

So glad I got the protection plan. Within the first year I had a parts problem. I got a new range out of it.

The five year in Geek squad protection is good except that it would better to get a rebate or credit if it is not used

The staff was wonderful and interested in listening to the customer. I was given several options to choose from when the problem was identified. No ifs, and, and certainly no buts when service was delivered.

Best to buy it than to be sorry. I did not use it so far. The product works well

We got the extended plan because the last dishwasher did not last, was expensive and got a big run around trying to get it looked at. It was a different brand than this one.

we havent had to use this warranty but are confident we would be taken care of like we have been in the past

Always purchase the extended warranty for my major appliances no matter what especially we live in smaller cities where manufacture warranty doesn't provide that much protection.

I always get geek squad #Warranty to protect my investment

Geek squad protection seems to be a solid investment compared to just a general manufacturer warranty

This is a great purchase. I got stuck on a 3-year plan. Best Buy helped me with my new purchase as much as they could. I highly recommend a 5-year plan.

They did a pre-inspection and told us what we needed to do before the final install. Install went very well and they took the old cooktop away. Easy Breezy.

I ALWAYS PROTECT MY MAJOR PURCHASES, i HAVE NOT HAD AN OPPORTUNITY TO USE THE PROTECTION YET

Geek Squad is one of the best warrantees I ever had.

I have used the Geek Squad for either over the phone or chat product support. I haven't had to have a service call yet. So, that means I made a good product choice, eh?

Love this fridge. Used in basement for extra storage