Customer Ratings & Reviews

have to get the protection on big purchases, such a small marginal cost

have to get the protection on big purchases, such a small marginal cost

Too many things can go wrong with appliances these days. This is a must have.

I bought protection so hopefully it will be ok when/if I need it

I have had issues with new items before but never with geek squad protection.

Great service in every purchase we have made very satisfied

Was happy to be able to purchase the extended warranty for an open box item.

Valuable protection for products which are expensive to repair or replace

Never got a chance to use this plan as the range I bought it for is being returned due to defects.

First call to obtain warranty service on expensive, Built in KitchenAid microwave: Personable agent mistakenly claimed that KitchenAid provided a three year warranty and therefore he could not schedule service. He gave me a phone number for Pool service which I called. Even on Best Buy’s website, what they told me turned out to be true: product only has a one year parts and labor warranty. Second call: very personable, female agent takes all info and attempts to schedule service. She can’t. There are no geek squad service openings in my area today. She says she is referring me to the store. They should call back in 24 hours to schedule an appointment. We’ll see. This review will go up to two stars if they call.

geek squad is efficient but plan is pricey. Still ok

The Best Buy warranty protection plan is always great to depend on.

I always get the protection for all the appliances cause is worth it

This was a great add on for what I purchased. I would buy again if presented the option.

I have not had an opportunity to use this protection plan.

I didn't expect I would need the protection plan after on three months of use but so glad I did.

I love that our appliance have a an awesome protection plan on it.

I love that our appliance have a an awesome protection plan on it.

You should always get the protection plan because you never know what may happen.

Range deliver and installation was easy and flexible.