Customer Ratings & Reviews

Good so far But then I haven't had to use it yet On top of that I'd rather have the protection than to be without it if I did need it

This was such a huge upgrade in our kitchen, the wife wasnt crazy about spending the money until she realized we use it every day of our life. Money well spent!

I am very happy that we decided to purchase the 3 year Geek Squad Protection. They did a wonderful job installing the over the stove microwave. We also had them come out when bought a new remote for our TV & couldn't figure out how to set it up. The Geek Squad came to our home & had it working in minutes. They have also added extra anti virus programs to our computers. When my protection plan expires, I will be sure to renew it!

Love it makes me feel better it’s protected for a while

Thus far have no complaints. The exchange of dish washer, caused by my own measurements error, has proceeded very well. Thank you Best Buy

The microwave was installed as expected. Had product issues but on 3rd try we got the microwave oven installed, tested, and is operating. I purchased a 5 year Geek Squad warranty in Feb. '23. I expect that if there are any issues the Best Buy/Geek Squad personnel will be able to correct any issues or failures.

Glad to know that I have coverage if needed And g a great plan for those who are smart to take advantage of a product that works.

I’m excited knowing that my appliances are covered And hopefully won’t need to use it , but glad to know it’s there if I need it

I always make sure i always get the geek squad protection plans on everything i buy from BESTBUY just because they make it so simple. Almost no questions asked about replacement and no registering the plan to get your product covered.

Great stove for the price. Wish the burners were adjusted in location, since mine meets the wall, sometimes I’d prefer to cook the opposite location.

Its ok, but i liked my old dishwasher better. The tines are really close together making it hard to load bowls anywhere but the top rack. For plates you load on the bottom bit they roll if you don't load on the back of the lower rack. The lower rack doesn't alow for wide tall things. The cup sprayers are ok but i still whish i had gotten anLG.

I bought this Geek Squad protection plan because of the good experiences I have had with them on my other electronic devices that had problems way over my capabilities to handle. They have fixed my devices in timely manners; I've learned to trust them. Also they are in-town and convenient to me.

Glad I purchased for peace of mind! Very pleased with the price!

Haven't had to use yet, but I'm assuming this was a wise add on.

I have not needed to use this service yet. Hopefully I have no problems and never have to use it.

After waiting for several months for the delivery and installation of our new dishwasher, I was thrilled to know that I could add the protection contract after the dishwasher was installed. No sence in putting it on at the date of purchase and wasting 3-4 months of the contract.

I love the Geek Squad. Eric is like family and comes to the house and goes a great job. Well worth the warranty

I've had my microwave for 3 and 1/2 years and it came with my home but unfortunately it crapped out for no reason. When it worked I really liked it so I bought the same one at Best buy and the installation was seamless. They came on time and microwave looks great same model and it appears to be working well. I bought the warranty and I'm hoping I never have to use it

It gives me peace of mind knowing I am covered by the Geek squad.

Ruben Barrientos from Geek Squad was AWESOME!!!! Gas Range had problems, Ruben came out and repaired. He was an excellent example of what you can expect from purchasing Geek Squad Protection. Timely, helpful, cordial, knew his stuff and if he didn't he would research and resolve, gets the job done right, excellent representative for Best Buy. Best investment I've made. Worth every penny.