Customer Ratings & Reviews

We bought the 5 year protection plan for our new dishwasher. Hopefully we won't have to use it. It is reasonably priced for the peace of mind it provides.

Have not had the opportunity to use this thankfully. But will update when necessary

Great product! Quality is very good and product is functioning great! Best Buy always selling good products!

Always helpful and makes sure the customers are happy. I won’t buy anything without geek squad guarantee

Very reliable and help me with everything I needed help with

This device is affordable and very helpful , also easy to contact their customer service

Geek squad coverage is amazing. Love the services that Best Buy offers to cover their products.

Geek squad coverage is amazing. Love the services that Best Buy offers to cover their products.

Love geek squad protection. It's great value and a great peace of mind! Highly recommend

I like the three year protection. Easy to use if you make a claim. I have this on my Whirlpool Range.

Geek Squad® 5-Year Standard Geek Squad Protection fortunately has not yet been needed!!!!!!

The geek squad protection plan is a must have. They are by far the best customer service we have ever had!!

Great value for the price! Well worth the money for how much we use the microwave that is covered!

A must have when buying appliances! Please note that it starts when the manufacturer coverage is done

Great protection. I would always recommend Best Buy or even Costco for their warranties.

We buy this protection on all of our equipment. If something goes wrong the service is very good.

The protection for this product is great and provides a sound mind for repairs and such, should it need.

I have only had good luck with Geek Squad. Every time I have called them for any reason, they have always been very courteous and have solved my problem.

When we call for repairs the guys that come out do a grwat job and are very polite

on 9.20 my frig stopped working, I called Geek squad. Appt was set for 9/25 9-5. FYI 9-5 is not an appt its an entire day. At 9 am Jeana from Service quick called to SET UP AN APPT. I told her Geek squad set it up for today. She explained Best buy lies to its customers, this was not an appt. The soonest she had was 10/13. I called Best buy, I explained what Jeana said, got put on hold. after an hour on hold a new person picked up the line and I had to explain all over again, i got put on hold again. This person said she spoke to service quick and I was correct and they are rude. I geek squad manage, Edwin got on teh phone after another 30 minutes on hold and said a different company would be out on 9/30 and they would call at 9am with a 2 hour window. At 930 I call the geek quad, explained and was put on hold for 1 hour, a new person answered, I explain and was put on hold for 1 hour, a new person answered, I explained and was put on hold for 40 minutes. by this time a called on another phone and got Lisa who said her system showed my appt for 9/30 but the provide shows it for 10/13. I have now taken 2 days off work for this and geek squad still doesn't know what they are doing.....