Customer Ratings & Reviews

fast and easy repair on a delivery where the part was damaged.

Good customer service, at a good reasonable price with professionals

The Geek squad warranty is worth every penny it cost.

We always add Geek Squad extended service plan for our bestbuy appliance, it's a good value

Love it! The geek squad can fix anything! So smart!!!

Wanted to get an extended warranty because my last oven broke down after not being properly installed by best buy

Seemed like a fair cost for the extra warranty time.

Love the plan never hove to worry about my appliance

Great service Always there to install or fix I like them

The knob on the stove stop locking and the stove turned on when brazed thru it and my house almost caught fire because there was a plastic ware on top, when I called to submit a claim parts had to be ordered for when the technician arrived it would be here and he would not have to come again. This was the weekend of Thanksgiving, turns out the wrong item was ordered by geek squad and tech said he was going to order a motherboard, the following day dont know what happened while i was at work the stove turned on all by itself overheated and melted the sides of my kitchen cabinets that were just installed in October, the overheated so much that the circuit breaker was damaged the oven door sealed shut impossible to open. the tech arrived on 12/13 took pictures and till this day I am waiting for my problem to be resolved.

For peace of mind, I recommend this protection for any unknowns. Better to be safe than sorry.

Bought the extended water that haven’t used yet that’s good

I have replaced this three times since I bought the refrigerator. Still the LIGHT if there is one does not illuminate the glass underneath it!!! I will be having it replaced again!!!

The guys that brought in the stove did a great job of setting it up. The dudes with the fridge on the other hand were not really great to work with since for some reason the refused to connect an existing water line to the fridge.

Never would have thought but these guys come house fix it and so far waranty paid for itself!

SO FAR, THERE'S BEEN NO PROBLEMS. I WOULD HIGHLY RECOMMEND IT.

Geek Squad Protection is great if they can"t fix it they replace it, they have done that for me.

Good to have a extra service benefit for our appliances.

Have not needed to use so cant review honestly better safe

KitchenAid over the range microwave with soo many features, required the protection plan for the CPU alone.