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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3671 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,671 reviews
  • Rated 5 out of 5 stars

    Best idea ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever, no regrets. I had to use twice, save me a lot of money. They were so fast. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an added protection. I’ve bought so many appliances and different brands to know not to trust just a name. All products, even the best names, have issues. I have 7 kids and know better than to just buy an appliance without this plan. It’s such a good price for an extra 5 years of protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a good piece of mind and if something does fail it will be taken care of with all the electronics in today's appliances it's a good call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the Geek Squad men and women! They are amazing! I have had Geek Squad protection for years... they have taken care of all my computer and phone problems! They are always friendly and reassuring... and help keep me calm and educated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile-what a concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of extended warranty from Geeksquad is a great level of comfort and when things go wrong it more than pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had to use this service once, but it was invaluable. The guy who installed my dishwasher screwed it up and didn't level it, so the dishwasher stopped functioning after about 3 months. Geek Squad came out and had it fixed in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice start to remodel of my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and quiet dishwasher. most of the sound is from the draining of the dishwasher. easy to install and operate. will be adding matching refrigerator stove and microwave soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the warranty on a dishwasher regardless of the price. Dishwashers breakdown easily. Worth the extra cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it yet (that is a good thing)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally do not buy the extended warranty. Best Buy does not have the best reputation for honoring the terms. But, I can't buy an item as costly as combo oven/microwave wall unit and not buy the extended warranty. Fingers crossed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    UGH, FINGERPRINTS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself is great. I HATE the glass! It shows fingerprints so badly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the considerations of purchasing from Best Buy is the Geek Squad warranties. Before my purchase, I inquired with their competitors and ALL of them referred any repairs to a 3rd. Party company. My friend had a purchase with another company and 3rd. party service and now a year later still no satisfaction. The warranty is a great price to ease any concerns of any major repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are worthy and the technician are really well prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty has never let me down and always vwwn prompt with service in the past and recently. They arrive on time and the warranty is awesome value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection. The piece of mind that costs pennies a day is so worth it!! And I have been on the Claims end of the process, and it is is very easy and hassle-free to just present the non-working items and receive a new product!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Refrigerator Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS REFRIGERATOR WORKS WELL. I love the freezer when you easily lift the handle it breaks the seal and easy to open. Plenty of space for food and easy to configure from the large items to the small ones. I love the freezer space too, lots of room. The water dispenser doesn't take much space from the refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mrs maydanick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your protection sucks you don't honor it when you product is faulty and has to be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use their services but it feels good to know they will take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worriesome reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worriesome reviews-I read so many reviews of so many manufacturers, and some of the problems people wrote about had me worried. So, I decided to buy the warranty to alleviate any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worriesome reviews on Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worriesome reviews-I read so many reviews of so many manufacturers, and some of the problems people wrote about had me worried. So, I decided to buy the warranty to alleviate any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.