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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3671 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,671 reviews
  • Rated 5 out of 5 stars

    Its needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont but an appliance without it. Its far cheaper than paying someone to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont but an appliance without it. Its far cheaper than paying someone to fix it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Agent need better training

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed an order over the phone with a Best Buy agent. He told me about the 3 year Geek Squad plan and I added it to my purchase. He knew from viewing my account I already had 2 year with my Best Buy Total membership. He didn't tell the 3 year plan started at the same time as my 2 year. Essentially, it was a waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved us money. Would recommend to get it. My wife got it and didn't realize it covered our other electronics. I found out when I took my computer in that it was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have gotten the Geek Squad extended warranty on the fridge. Had issues with the fridge keeping things cold, Geek Squad came out, recognized the problem, took care of the issue and explained what one can do to prevent future issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont buy your new appliance without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wouldn't buy any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I have the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t happy that it took over a week for them to come out to my house but they did show up and they were on time. I am glad I have the plan

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best dishwasher machine

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really good machine it works great and the best part is that it is protected with the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - The real Geniuses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I hope to never use the 5-Year Geek Squad service; however, its nice to know that I can sleep again knowing that if my dishwasher ever takes a turn for the worse, I have a team of Geeks that can almost magically fix my appliance. Sleep well again, sweet prince.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the warranty by best buy is one of the best and most reasonably priced. but will only know service provided only once i use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot wait for my new oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always relied on the extended warranty for a large purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp for appliances good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my microwave. I'm glad I did because if I have trouble with this unit I can replace it or get a different model or brand and know that best buy no hassle GSP will have me covered. I have been happy with my purchase and have comfort that if it breaks then best buy will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For large appliances we've had great success using best buy for our warranty. We just had a dryer have a problem and they came out and made the process so easy. They ordered parts and had them shipped to us so they were there when the service technician arrived. We also needed parts for our dishwasher that broke and we were able to get them ordered under warranty no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have this service contract for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good part 2- electric boogaloo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people say an extended warranty is a waster of money, but I only purchase them on certain higher-dollar items. I've had no issues thus far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldnt buy an appliance without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We dont get any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldnt buy an appliance without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We dont get any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get a bit of protection, it's good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's 3 years of protection. I'm hoping to get more protection later but 3 years worth should hold me over for like...3 years then I will need to buy more protection. I don't like being without protection. I am safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed warranty service I could count on. This meets my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the extended warranty for peace of mind. Microwave came with 12 month, wanted longer, Geek Squad protection is a good value.

    I would recommend this to a friend