Customer Ratings & Reviews

Nice to have the peace of mind of 5yr coverage, especially given the cost of a large appliance.

The installation guys did their job and were pleasant. After they left we realized we had questions about the machine's operation. Never mind, since the soap dispenser has stopped working we will ask any remaining questions about the machine when the warranty person comes.

It’s good warranty. Not much to say. Had no issues

I have not used it yet but I think it is worth protecting your investment. Geek squad in my opinion, is something one has to invest in when you make a major investment. I don’t pray anything should happen to my washer but I think it’s worth being protected.

With the appliances now adays having so much technology I thought it was good to buy some added protection. Hope I never need to use them, but if I do I have the protection.

For the price and the services offered it is definately worth it!

I highly recommend getting the warranty coverage with Geek Squad. Since you can access everything with an app, you don't have to worry about keeping a bunch of old papers

All the features and ways to customize the interior to fit your needs! Dual ice makes etc. absolute dream! Looks high end with the black window on one of the doors.

For me this is a must have I buy the 5 year way on everything I can from Best Buy has definitely paid for its self

performed as promised, no delays and prompt attention to request for service.!!! Extremely courteous and articulate Geek Squad Representative !!

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I'm lucky to be very handy in many fields, just not many areas I ever hire someone for help. I chose the Geek Squad option for the five year coverage because it was competitively price and Best Buy is a solid reliable retailer. I enjoy and do a lot of traveling and don't want to return home just to fix stuff if needed, so that's my pass.

Getting the Geek Squad Protection offers peace of mind knowing that your product is covered for almost anything. The hope is you don't need to use it, but it nice to know its there if you have to! Its an insurance policy for your product and is reasonably priced.

Have not needed the protection plan as of yet. I bought it because I prefer to be covered and not need than not covered and need it. It’s an insurance that help is available and affordable. Thank you.

Service is good, but hopefully I wont need it. Have not had to use it yet

Dishwasher works well. But I don’t like the placement for the touch buttons in front. It is too easy to brunch against them and inadvertently turn off and on. Purchase geek squad service, which made sense given high use. Dishwashers today don’t seem to be as robust.

I am normally a person that prefers sears warranties when it comes to my appliances because of their attention to detail. But this warranty was 1/3 the price and added to the terrific price of the product I could not pass it up. I have used geek squad on my electronic devices and was happy so I have to wait to see the progress on these items if needed

Geek squad has been amazing when I needed my refrigerator and dishwasher fixed. The customer service on the phone was great. The guy that came to fix it was very respectful and answered all my question. I recommend them to everyone and I'm slowly replacing all my appliances with best buy and geek squad protection!

I love the fridge but had a problem with it. I received great service and got a full exchange! So glad I used Best Buy!

The representative was very knowledgeable and showed us a wide variety of TV’s. Very professional.