Customer Ratings & Reviews

Great service will come back quick service nice sale price

The geek squad was fast, efficient, friendly and knowledgeable. Wonderful experience.

I ordered a new suite of Samsung appliances online at BestBuy.com and it couldn't have been easier. They arrived on time and the delivery guys were great. My old kitchen looks new again, thanks to Best Buy! Can't say "thank you" enough!

I haven't used the service on the new dishwasher yet but have used Geek Squad in the past and have always been happy with the service.

This was a 5year warranty purchase, not a repair. Based on previous Geek Squad experience, we give it 5 stars.

5 year warranty began immediately instead of behinning after manufacturers warranty. Really only got 4 years

Geek squad service up to this point has been okay. I hope it continues. they have been responsive to my phone calls.

What can I say. Geek squad always is awesome. This is one of the best purchases that I have ever made

I was amazed when I had to return an appliance. I went to Best Buy. The geek squad asked me some questions, I answered and the asked would I like the same appliance or a different one. Taking out the extended warranty was the smartest thing I did.

The service protection is well worth the investment. They repair and replace when necessary. I just wish the turnaround time getting someone when needed was faster.

Peace of mind should be everyone’s top priority. Geek Squad warranty are as good as they get.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

Had many options to go to, but best buy geeks service is better than the rest. Able to walk into store and ask any questions rather than being put on hold for hours

Nice protection for peace of mind. Good service package equivalent to AllState.

Just great good space both freezer and fridge. My food lasts good amount fresh no freezer burn just great and good quality and color

Range and microwave were both installed quickly and professionally.

Haven't had to use the warranty yet. But its a great piece of mind at a reasonable price.

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer. They don’t really cover food replacement.

Comforting to know I've got protection for the first five years of the life of my range.

refrigerator started to malfunction after a year and a half. Geek Squad arranged for a quick and professional response that got the refrigerator back in running operation without any additional cost to me.