Customer Ratings & Reviews

I love the the service that geek squad offers. They are professional and experienced technical support team.

From what I read Geek squad offer great service and knowledgeable about the new tech.

Always good to have in case of issues in the future. Better to be safe than sorry.

I only buy extended warranties for dishwashers, because they break so frequently. Best Buy was no hassle, replaced my dishwasher after initial repair did not solve the problem.

You will be assisted with great customer service. You will be guided with useful info that you needed.

Good to purchase when you have many appliances, tree em ovals and installation to have completed. We are also thinking about having a television minted on the wall which will save us a lot of money.

I know there is a lot of debate about whether or not to buy the extra five-year protection plan.....I always do ....Just for my own piece of mine.....Like any type of insurance you may never use it...But you’ll be glad you have it if you ever need it....

The prices to purchase weren't bad! Pretty cheap!!

The Geek Squad agents are awesome and attentive. They are very knowledgeable in each department

They got my fridge to fit in through a doorway by less than a quarter of an inch without a single scratch or dent. I was impressed.

Geek Squad knows their stuff! They were able to fix my television and were very nice. I always buy the extra protection plan as I know the Geek Squad will be there if I need them.

When purchasing appliances at Best Buy, we always add the 5-year Geek Squad protection plan. The service is great.

We got the extended plan because the last dishwasher did not last, was expensive and got a big run around trying to get it looked at. It was a different brand than this one.

Knowledgeable employees who go above and beyond to service, deliver and install with care. Wish Best Buy would have kept the 5 year warranty at the same rate we purchased some years ago.

I haven’t had to use it yet but love the affordability.

Very nice young man came to talk about Alexa / Echo. Also we were discussing whether I could use a sound system that past owners had left. If I had more questions, he said to call him.

I rarely buy protection plans from other stores, but I don't hesitate to purchase it from Best Buy. They have the best prices and the coverage is excellent. If you ever need to use it, it is very easy to process a claim and the service is performed quickly.

Love having a protectin plan on my appliances. It saves a lot of money.

Geek squad protection is very reliable and provides the ultimate peace of mind for any electronic investment. I would highly recommend insuring any purchase that are periodically used.

Glad I bought the 5 year protection. The over the range microwave cracked and Best Buy is replacing it for free. The microwave still works but a big piece of the microwave cracked and came off.