Customer Ratings & Reviews

These folks were there for me during client emergencies, convention crisis', hardware failures, and helped me with some new technology so I looked dazzling ... all under the pressure of deadlines. They walk on water!

Always get the Geek Squad coverage. It is the best coverage for the price and bring peace of mind to any purchase.

Good to have on hand when I need them! Can count of them

Have not had to use it yet but if we need it we have confidence that the Geek Squad will be here for us. This will be a big help if we encounter any Microwave problems as our Home Service Plus will not cover Microwave's.

[Employee of bestbuy] Very nice android tv, I bought it at an affordable price and there was nice service

So far have not had to use the geek squad for this item but because the cost was so reasonable I feel comfort knowing the squad wold be there if needed.

Excelente. Highly recommend. I would buy it again. Good quality

Best Value of the product received and excellent customer service.

What's there not to love about an extended warranty? Bought this for an OTR microwave that cost a pretty penny and wanted the peace of mind if anything went wrong.

Great refrigerator has alot of space much more than my old one

I always feel more comfortable with the protection plans offered. You never know with the advance electronics in these appliances now, when something can and will go bad, you have piece of mind with the protection.

I don't know why I keep purchasing these, except that they provide peace of mind. I have only used a warrant once in 20 years, but when I did, they replaced the item immediately.

I usually never purchased extended warranty. This time I decided buy because appliances these have too many electronics. This may come handy.

Best to buy it than to be sorry. I did not use it so far. The product works well

We took this service out for the new whirlpool Microwave, we havent had to use the service yet but we have had it on other purchases and it is excellent service

Good thing I bought a protection plan because my refrigerator light would not come on after I had purchased an open-box item.

I always get the protection plans with everything I buy at Best Buy as for different reasons sometimes things happen out of your control and always the Geek Squad has always solved the problems quickly without question.

I have had to reach out a few times to this team and each time they were very helpful and knowledgeable. I am sure I will be contacting them again.

Easy to use protection, worth every penny having peace of mind.

Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone