Customer Ratings & Reviews

Would NEVER buy ANYTHING from BB that costs $100 or more without protection! EVER! There have been far too many instances when we have had to use the warrantee extension to either get something fixed or replaced.

A neccessity with todays appliances. They are so technical that if any problems with it cost more than the plan to have walk into the house. I wish you could renew plan when time was up

Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!

Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!

I usually don't buy extended plans but after having worked on my old dishwasher at least a half dozen times before deciding to replace it, this was just peace of mind.

You should have this, no matter what mine said you have you never know when you need it. Must have.

Havent had to use it. Hope I dont. The price was reasonable. I do like it covers parts and service. Really this review is for potential gift card.

Haven't used it yet. Hopefully don't have to. Wonder if my TotalTech membership would cover this since bought microwave before membership.

One of the noisiest refrigerators we have ever owned. We bought it used, and it was a good price. It was reconditioned for resell, not reconditioned well enough. We want to buy a gas stove in the future, but we are unsure if the quality will be there.

The cost / benefits rate is excellent, this is why I select Geek Squad with this type of product.

The team were great. The lady in the team was just as knowledgeable as the young man. I was impressed with how she handled the fridge during the moving of the item

Waiting to see how good the warranty is with Best Buy. Just purchased so have not had to use.

GOOD CUSTOMER SERVICE FAST PASTE AND ON TIME ALWAYS GET GEEK SQUAD PROTECTION

Love the simplicity of this frig. The only thing I am not crazy about is that the ice cube shoot gets jammed and we need to remove and empty the ice container and use a hairdryer to melt the frozen surrounding ice in the shoot.

Always good. Haven’t used yet but have on other items and they are so good.

Added protection for a recent purchase for peace of mind

I was happy to purchase this protection plan. Usually, I'm not too keen on spending any extra money on an extended "warranty", but for $20/year, it's well worth it. Plumbers are expensive and that's who you would have to call if anything went wrong. It covers everything except theft.

Hopefully it won’t be needed, but it gives me peace of mind

Premeasured for my appliances and discussed all aspects of installation. I comfort to know we have the coverage. Previous home plans at other stores never lived up to their warranty so this is a comfort.

I'm a bit upset with the Geek Squad Protection. It's good for some items, but not others. It didn't cover my TV for accident protection when my small kid threw something in the house and hit and shattered the $500 55 inch TV. But it covers accident protection on laptops, which are much more expensive??? Probably most useful for appliances, where they fail from defects in a shorter amount of time.