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Customer reviews

Rating 4.5 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,653 reviews
  • Rated 5 out of 5 stars

    Easier to get work done than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were easy to deal with. Setup of repair was easy. We were able to order the correct parts ahead of time and no need for a second visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation wasn’t great but priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. Hopefully I won’t need to use it but glad available and priced reasonably. Keeping my fingers crossed. Thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek Squad Protection for my new Dish Washer! You never know how these appliances may work out so its good to be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great in responding to any requests. And have helped with several items including rebuilding our 55 inch Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really comes in handy when things go terribly wrong. Really helped my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to exchange if you encounter an issue, geek squad and Best Buy overall have the best and easy to use warranties .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant beat this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service. just call and make an appointment and appliance will get fixed or replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    The peace of mind is worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I wanted a protection plan but ultimately decided to get it. With an item like a dishwasher you kind of don't want to take chances. I hope I never have to use it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is always a good value for piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TO ME PURCHASING PROTECTION PLAN FOR CERTAIN ITEMS IT'S PIECE OF MIND SO I WENT FOR THE LONGER TIME THEY OFFERED ANYTHING I KNOW THEY BE THERE TO TAKE CARE ANY ISSUE REGARDLESS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this stainless steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the stainless steel easy to clean just do not have enough shelves and not wide enough in the freezer but love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I don’t have anything to complain about the protection I have never had a problem with getting in contact with someone or getting the issue resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile Proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance protections plans are very economical. It's a worthwhile purchase as appliance have computer components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience with geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year protection for my Whirlpool gas range. For $184.00, no worries for 5 years. Geek Squad will take care of any problems. And they are great at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful that I purchased this on all my Samsung Kitchen appliances. Had to use the warranty to replace all pieces in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it. But I am grateful to have that protectiin there. Specially with the great employees in El Centro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech support EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have had tech support I actually think is worth the money. They have helped us on issues from large to small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be extra safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to always make sure to buy the geek squad protection just in case I have any problems with what I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and helped me with the install of my filter.

    I would recommend this to a friend