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Customer reviews

Rating 4.5 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,653 reviews
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection because they helpe me when i need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting for my refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this well arrive soon since the pandemic has caused delays. Love this brand of appliance. Great reviews. Fingers crossed!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just a little too expensive. Can find something cheaper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the five year service plans for our appliances. It works out not to have to worry about cost of repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staffs are friendly and extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick response, professionalism in their work and above all give excellent explanation of all the details of management and use of your appliances. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet. So I cannot comment on it honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service mind easing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very easy. Like knowing uf something goes wrong i am protected thru Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great value for our new purchase. Making sure we are covered just in case we are in need of help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an extended warranty for my LG dishwasher. With all the different features, I thought it was a good idea for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the three rows, adjustable shelves, multiple cycles, oversized silverware tray... It was the right purchase for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heat squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time very friendly customer service………….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is beautiful. Fits nicely in our kitchen. Matches our kitchen. Freezer builds up frost. Had someone come out and it didn’t help. Constantly have to chip ice off around the slides. Annoying for such an expensive refrigerator.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless, not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with Best Buy installation of a product and when I tried to use it - within the month or so of purchase of an appliance that’s not working!!!- I was told I can’t use the protection the first couple of years!!! And the manufacturer is sending me to Best Buy. A total mess

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy services are amazing and reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamble that I often make

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gamble but I feel better having the extended warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased the Samsung stove less than a month ago, I haven't had to use the warranty, yet, but purchasing was seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service with these services is always great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took PC in, Geeks backed up hard drive so I could send it to HP (bought it elsewhere) for warranty work. Next time, I'm just buying my electronics from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this plan yet on my fridge but in the past they have been helpful with my other protection plans

    I would recommend this to a friend